Public Safety Dispatcher
Are you a quick-thinking, detail-oriented individual with a passion for public safety? The University of Rochester is currently seeking a highly motivated Public Safety Dispatcher to join our team. As a dispatcher, you will play a critical role in ensuring the safety and security of our campus community by responding to emergency calls, dispatching appropriate resources, and maintaining accurate records. If you are ready to make a difference in a fast-paced and dynamic environment, we encourage you to apply!
- Respond to emergency calls and prioritize them based on severity and urgency.
- Dispatch appropriate resources, such as police, fire, or medical services, to the scene of the emergency.
- Remain calm and collected in high-stress situations and effectively communicate relevant information to first responders.
- Maintain accurate and detailed records of all calls and actions taken.
- Monitor security systems, including alarms and cameras, and take appropriate action when necessary.
- Provide clear and concise instructions to individuals in need of assistance.
- Collaborate with other departments, such as campus security and facilities, to ensure a coordinated response to emergencies.
- Stay up-to-date on emergency response protocols and procedures.
- Communicate effectively with campus community members, including students, faculty, and staff, regarding safety and security concerns.
- Handle sensitive and confidential information with discretion and professionalism.
- Utilize various communication tools, such as radios and computer-aided dispatch systems, to effectively manage emergency situations.
- Remain vigilant and report any suspicious or potentially dangerous situations to the appropriate authorities.
- Maintain a clean and organized work environment.
- Participate in ongoing training and professional development opportunities to enhance skills and knowledge.
- Adhere to all university policies and procedures related to public safety.
Excellent Communication Skills: A Public Safety Dispatcher At University Of Rochester Must Possess Strong Written And Verbal Communication Skills In Order To Effectively Communicate With Emergency Responders, University Personnel, And The General Public.
Knowledge Of Emergency Protocols: Candidates For This Position Should Have A Thorough Understanding Of Emergency Response Protocols And Procedures, Including Knowledge Of Emergency Codes, Alarm Systems, And Incident Reporting.
Ability To Handle High-Stress Situations: Public Safety Dispatchers At University Of Rochester Are Often Required To Handle High-Stress Situations, Including Emergency Calls And Coordinating Response Efforts. Therefore, Candidates Should Be Able To Remain Calm Under Pressure And Make Quick Decisions.
Proficient In Technology: As A Public Safety Dispatcher, Candidates Should Be Proficient In Using Computer Systems, Radios, And Other Communication Devices. Knowledge Of Emergency Dispatch Software And Computer-Aided Dispatch (Cad) Systems Is Also Preferred.
Strong Multitasking Skills: The Ability To Multitask Is Essential For A Public Safety Dispatcher At University Of Rochester. Candidates Should Be Able To Handle Multiple Phone Calls, Radio Transmissions, And Computer Tasks Simultaneously While Maintaining Accuracy And Attention To Detail.
Problem Solving
Crisis Management
Critical Thinking
Computer proficiency
Active listening
Interpersonal Communication
Multi-tasking
Emergency Response
Prioritization
Emergency Protocols
Geographic Knowledge
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Public Safety Dispatcher in Rochester, NY, USA is between $38,000 and $52,000 per year. This range can vary depending on factors such as years of experience, level of education, and specific job responsibilities. Additionally, location and employer can also impact salary for this position.
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The University of Rochester is a private research university in Rochester, New York. The university grants undergraduate and graduate degrees, including doctoral and professional degrees. The University of Rochester enrolls approximately 5,600 undergraduates and 4,600 graduate students.
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