University of Rochester

Physician Support Rep III

University of Rochester

601 Elmwood Ave, Rochester, NY 14642, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you passionate about providing exceptional patient care? Are you a skilled communicator with a strong background in healthcare? The University of Rochester is seeking a highly motivated and dedicated individual to join our team as a Physician Support Representative III. In this role, you will play a crucial role in supporting our physicians and ensuring smooth operations within our healthcare system. If you thrive in a fast-paced environment and have a deep understanding of medical terminology and procedures, we want to hear from you! Join us in making a positive impact on the lives of our patients and become a valued member of the University of Rochester community.

  1. Provide exceptional patient care: The primary responsibility of the Physician Support Representative III is to ensure that patients receive the highest level of care and support during their interactions with the healthcare system.
  2. Support physicians: The individual in this role will be responsible for providing comprehensive support to physicians, including scheduling appointments, relaying messages, and assisting with administrative tasks.
  3. Ensure smooth operations: The Physician Support Representative III will play a critical role in ensuring the smooth operations of the healthcare system by maintaining accurate records, managing patient inquiries, and coordinating with other departments.
  4. Communicate effectively: Strong communication skills are essential for this role. The individual will be responsible for communicating with physicians, patients, and other healthcare professionals to ensure seamless coordination of care.
  5. Demonstrate medical knowledge: A deep understanding of medical terminology, procedures, and protocols is essential for this role. The individual must be able to accurately relay information and assist with medical inquiries.
  6. Thrive in a fast-paced environment: The University of Rochester healthcare system is a dynamic and fast-paced environment. The Physician Support Representative III must be able to work efficiently and effectively under pressure.
  7. Uphold professional standards: The individual in this role must maintain a high level of professionalism at all times and adhere to ethical and legal standards.
  8. Collaborate with team members: The Physician Support Representative III will work closely with other team members, including physicians, nurses, and administrative staff, to provide coordinated and comprehensive patient care.
  9. Continuously improve processes: The individual in this role will be responsible for identifying areas for improvement and implementing solutions to enhance the efficiency and effectiveness of operations.
  10. Make a positive impact: By providing exceptional patient care and supporting physicians, the Physician Support Representative III will play a vital role in making a positive impact on the lives of patients and their families.
  11. Become a valued member of the community: The University of Rochester is a renowned institution with a strong sense of community. The individual in this role will
Where is this job?
This job is located at 601 Elmwood Ave, Rochester, NY 14642, USA
Job Qualifications
  • Bachelor's Degree In Healthcare Administration, Business Administration, Or A Related Field.

  • Minimum Of 3 Years Of Experience In A Similar Role, Preferably In A Hospital Or Healthcare Setting.

  • Knowledge Of Medical Terminology, Insurance Billing And Coding, And Electronic Medical Record Systems.

  • Excellent Communication And Customer Service Skills, With The Ability To Effectively Interact With Patients, Physicians, And Other Healthcare Professionals.

  • Strong Organizational Skills And Attention To Detail, With The Ability To Multitask And Prioritize Tasks In A Fast-Paced Environment.

Required Skills
  • Data Entry

  • Multitasking

  • customer service

  • Medical Terminology

  • Patient care

  • appointment scheduling

  • Problem-Solving

  • Insurance Verification

  • Billing And Coding

  • Healthcare Regulations

  • Electronic Health Records

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Physician Support Rep III in 601 Elmwood Ave, Rochester, NY 14642, USA is $35,000-$45,000 per year. This may vary depending on the specific job responsibilities, experience level, and company policies. It is best to research the specific company and job listing for more accurate salary information.

Additional Information
University of Rochester is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 3rd, 2025
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 

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About University of Rochester

The University of Rochester is a private research university in Rochester, New York. The university grants undergraduate and graduate degrees, including doctoral and professional degrees. The University of Rochester enrolls approximately 5,600 undergraduates and 4,600 graduate students.

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