International Patient Coordinator

Welcome to the University of Chicago Medicine, a leading academic medical center dedicated to providing exceptional patient care, conducting innovative research, and training the next generation of healthcare professionals. We are seeking a highly motivated and compassionate individual to join our team as an International Patient Coordinator. As an International Patient Coordinator, you will play a crucial role in facilitating the care and experience of our international patients. We are looking for someone with excellent communication skills, strong attention to detail, and a passion for working with diverse populations. If you are someone who thrives in a fast-paced and dynamic environment and has a desire to make a positive impact on the lives of patients from around the world, we encourage you to apply for this exciting opportunity.

1. Serve as the main point of contact for international patients seeking care at our medical center.
2. Communicate with international patients and their families to gather necessary medical information and provide information about our services.
3. Facilitate the coordination of international patient appointments, procedures, and other medical services.
4. Collaborate with various departments and teams within the medical center to ensure smooth and efficient care for international patients.
5. Provide support and assistance to international patients throughout their entire experience at our medical center.
6. Assist with the coordination of travel arrangements and accommodations for international patients and their families.
7. Ensure that all necessary paperwork and documentation is completed accurately and in a timely manner.
8. Maintain a thorough understanding of international healthcare policies, regulations, and requirements.
9. Keep detailed and accurate records of all international patient interactions and services provided.
10. Act as a cultural liaison between international patients and our medical center staff to ensure effective communication and understanding.
11. Continuously identify areas for improvement and provide feedback to enhance the international patient experience.
12. Stay updated on industry trends and best practices related to international patient care.
13. Participate in training and development opportunities to enhance knowledge and skills related to international patient care.
14. Adhere to all confidentiality and privacy policies and regulations when handling sensitive information from international patients.
15. Proactively handle and resolve any issues or concerns raised by international patients or their families.
16. Collaborate with marketing and outreach teams to promote our international patient services and attract new patients.
17. Represent the medical center at international conferences, events, and meetings to promote our services and build relationships with potential international patients.
18. Maintain professionalism and a positive attitude while working in a fast-paced and dynamic environment.
19. Adhere to all University of Chicago Medicine policies and procedures.
20. Perform any other duties or responsibilities as assigned by the supervisor.

According to JobzMall, the average salary range for a International Patient Coordinator in Chicago, IL, USA is $45,000-$60,000 per year. However, this can vary depending on factors such as experience, education, and the specific employer.

The University of Chicago Medical Center is a nationally ranked academic medical center located in Hyde Park on the South Side of Chicago. It is the flagship campus for the University of Chicago Medicine system and was established in 1898.