University Hospitals of Cleveland Medical Center

Cleveland, OH, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At University Hospitals of Cleveland Medical Center, we are looking for an experienced Scheduler to join our team and help us in providing quality healthcare to our patients. The ideal candidate for this position should possess exceptional organizational and multitasking skills, with the ability to keep up with the fast-paced environment of a busy hospital. We are looking for someone who will be able to work with a sense of urgency, prioritize tasks, and maintain accuracy in a variety of scheduling duties. If you have prior experience in a similar role and are interested in joining our team, we would love to hear from you!Required qualifications for this position include:• A minimum of 2 years of experience as a Scheduler in a hospital setting• Advanced knowledge of medical terminology, medical coding and billing systems• Ability to maintain a high degree of accuracy and confidentiality• Excellent communication and customer service skills• Ability to work independently and as part of a team• Proficiency in relevant computer applications and systems

Responsibilities:

  1. Manage patient scheduling, including coordinating appointments, adjusting existing schedules, and making cancellations.
  2. Monitor patient records, ensuring accuracy of information and adherence to hospital policies and procedures.
  3. Ensure data integrity by verifying accuracy of data entry and updating patient records as needed.
  4. Work collaboratively with other departments to ensure patient needs are met in a timely manner.
  5. Answer phone calls from patients and other healthcare providers, providing assistance and information as requested.
  6. Utilize medical terminology, medical coding and billing systems to accurately track services, payments, and insurance information.
  7. Prepare and submit reports on scheduling activity and patient data.
  8. Maintain confidentiality of patient information and comply with HIPAA regulations.
  9. Utilize computer applications and systems to manage scheduling tasks.
  10. Provide excellent customer service to patients, healthcare providers, and other stakeholders.
Where is this job?
This job is located at Cleveland, OH, USA
Job Qualifications
  • Attention To Detail

  • Strong Communication Skills

  • Knowledge Of Medical Terminology

  • Excellent Organizational Skills

  • Proficiency In Microsoft Office Applications

  • Ability To Work Under Pressure

  • Ability To Multitask

  • Ability To Prioritize Work

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Scheduling

  • Multitasking

  • Attention to detail

  • Problem Solving

  • Negotiation

  • Conflict Resolution

  • customer service

  • Record keeping

  • Teamwork

  • Computer skills

  • Organization

  • Prioritization

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Scheduler in Cleveland, OH, USA is $36,000 - $60,000. This range is based on the salary range of employers that have posted job openings for Schedulers in the Cleveland area. The range can vary depending on the experience level and qualifications of the job seeker.

Additional Information
University Hospitals of Cleveland Medical Center is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 13th, 2023
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About University Hospitals of Cleveland Medical Center

University Hospitals of Cleveland is a major not-for-profit medical complex in Cleveland, Ohio, United States. University Hospitals Cleveland Medical Center is an affiliate hospital of Case Western Reserve University–a relationship first established in 1896.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started