Technical Support Specialist

Provide Corporate office and clinic onsite support for end user desktop support services. Provide laptop and desktop support for Windows 7 and later platforms. Work with end-users to improve their ability to utilize system capabilities, determine problems and develop appropriate solutions. Consistently exhibit behavior and communication skills that demonstrate commitment to superior customer service, including quality, care and concern with each and every internal and external customer. Work with appropriate IT staff to implement solutions which will meet or exceed customer expectations Coordinate with both internal IT resources and external vendors as needed on small-scale application and hardware upgrades or installations including Smart phones. Ensure proper ticket communication protocol including announcing arrival, work performed, status and departure.

According to JobzMall, the average salary range for a Technical Support Specialist in 805 Executive Center Dr W, St. Petersburg, FL 33702, USA is $25,000 to $34,000 per year.

UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.