Senior Recovery / Resolutions Representative
Are you a highly motivated and results-driven individual with a passion for problem-solving? Are you looking for an opportunity to utilize your expertise in healthcare recovery and resolutions? Look no further than UnitedHealth Group! We are currently seeking a Senior Recovery / Resolutions Representative to join our dynamic team. As a key member of our organization, you will play a critical role in identifying and recovering overpayments, ensuring compliance with regulatory guidelines, and fostering positive relationships with clients. If you possess a strong attention to detail, excellent communication skills, and a commitment to delivering top-notch customer service, we want to hear from you! Join us and make a meaningful impact in the healthcare industry.
- Identify overpayments and discrepancies in healthcare claims and work towards recovering them.
- Utilize problem-solving skills to resolve complex issues related to healthcare recovery and resolutions.
- Adhere to regulatory guidelines and company policies while conducting recovery activities.
- Foster positive relationships with clients through effective communication and customer service.
- Collaborate with cross-functional teams to ensure timely and accurate recovery of overpayments.
- Maintain accurate and detailed records of recovery activities, including documentation of communication with clients.
- Stay updated on industry trends and regulations related to healthcare recovery and resolutions.
- Analyze data and identify trends to proactively prevent future overpayments.
- Provide guidance and support to junior team members, as needed.
- Participate in team meetings and training sessions to enhance knowledge and skills.
- Prioritize and manage workload to meet established goals and deadlines.
- Take ownership of assigned tasks and proactively seek solutions.
- Communicate effectively with internal and external stakeholders to ensure smooth recovery processes.
- Uphold confidentiality and handle sensitive information with discretion.
- Contribute to a positive and collaborative team environment.
Experience In Healthcare Industry: A Senior Recovery/Resolutions Representative At Unitedhealth Group Should Have A Strong Background In The Healthcare Industry, With A Deep Understanding Of Medical Billing And Coding Processes, As Well As Knowledge Of Insurance Policies And Procedures.
Problem-Solving Skills: This Role Requires The Ability To Identify And Resolve Complex Issues Related To Healthcare Claims And Reimbursements. Candidates Should Have Excellent Critical Thinking And Analytical Skills, As Well As The Ability To Think Creatively To Find Solutions.
Communication Skills: As A Senior Recovery/Resolutions Representative, Strong Communication Skills Are Essential. This Includes The Ability To Communicate Effectively With Both Internal And External Stakeholders, As Well As The Ability To Negotiate And Advocate On Behalf Of The Company.
Leadership Experience: Unitedhealth Group Is Looking For Candidates Who Have Experience Leading A Team, Providing Guidance And Coaching To Other Team Members, And Managing Competing Priorities. This Role Requires Someone Who Can Effectively Manage And Motivate A Team To Achieve Goals And Meet Deadlines.
Attention To Detail: The Senior Recovery/Resolutions Representative Will Be Responsible For Reviewing And Analyzing Large Amounts Of Data, So A Strong Attention To Detail And Accuracy Is Crucial. Candidates Should Have A Track Record Of Producing High-Quality Work And Maintaining A High Level Of Accuracy In Their Work.
Data Analysis
Communication
Time Management
Negotiation skills
Attention to detail
Conflict Resolution
customer service
Analytical Thinking
Problem-Solving
Medical coding
Claims Resolution
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Recovery / Resolutions Representative in Dallas, TX, USA is between $50,000 and $70,000 per year. This range can vary depending on factors such as experience, education, and job responsibilities. Some Senior Recovery / Resolutions Representatives may also receive bonuses or commission on top of their base salary.
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UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.
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