UnitedHealth Group

RN Call Us First

UnitedHealth Group

Remote
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to UnitedHealth Group - a team of dedicated healthcare professionals committed to providing high-quality, compassionate care to our patients. We are currently seeking experienced Registered Nurses to join our Call Us First team and help us deliver exceptional telehealth services to our members. As an RN with Call Us First, you will have the opportunity to make a meaningful impact on the lives of our members by providing timely and accurate medical advice over the phone. If you are a compassionate and highly skilled nurse with excellent communication and critical thinking abilities, we invite you to apply for this exciting opportunity and be a part of our mission to improve the health and well-being of our members.

  1. Provide high-quality, compassionate care to patients through telehealth services.
  2. Deliver exceptional medical advice over the phone to members.
  3. Utilize excellent communication skills to effectively communicate with patients and other healthcare professionals.
  4. Utilize critical thinking abilities to assess patient needs and provide appropriate medical advice.
  5. Adhere to all healthcare regulations and guidelines while providing telehealth services.
  6. Maintain accurate and detailed records of patient interactions and medical advice provided.
  7. Collaborate with other healthcare professionals in a team-based approach to patient care.
  8. Continuously update knowledge and skills related to telehealth services and healthcare practices.
  9. Maintain a professional and empathetic demeanor while interacting with patients.
  10. Uphold the mission and values of UnitedHealth Group in all aspects of the job.
  11. Ensure patient confidentiality and privacy is maintained at all times.
  12. Participate in performance improvement initiatives and contribute to the overall success of the Call Us First team.
  13. Provide support and guidance to other team members as needed.
  14. Adhere to all safety protocols and procedures to ensure a safe and healthy work environment.
  15. Act as an ambassador for UnitedHealth Group and promote the company's commitment to improving the health and well-being of its members.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Active Rn License: A Valid And Current License As A Registered Nurse Is A Must-Have Qualification For This Role. This Ensures That The Candidate Has Completed The Necessary Education And Training To Provide Quality Care To Patients.

  • Minimum Education Requirement: Unitedhealth Group Typically Requires A Minimum Of A Bachelor's Degree In Nursing (Bsn) For A Rn Call Us First Job. This Ensures That The Candidate Has A Strong Foundation In Nursing Theory And Practice.

  • Clinical Experience: Candidates Should Have A Minimum Of 2-3 Years Of Clinical Experience As A Registered Nurse. This Experience Provides A Strong Understanding Of Patient Care And The Ability To Handle Different Medical Situations.

  • Strong Communication Skills: As A Rn Call Us First, The Candidate Will Be Required To Communicate With Patients, Families, And Other Healthcare Professionals. Therefore, Strong Verbal And Written Communication Skills Are Essential For This Role.

  • Critical Thinking And Problem-Solving Abilities: Rn Call Us First Jobs Require Candidates To Make Quick And Effective Decisions In High-Pressure Situations. Therefore, Having Strong Critical Thinking And Problem-Solving Skills Is Crucial To Provide Quality Care To Patients.

Required Skills
  • Documentation

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Critical Thinking

  • Patient care

  • Teamwork

  • Empathy

  • Problem-Solving

  • Decision-Making

  • Clinical Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a RN Call Us First is $79,000 to $84,000 per year. However, this can vary depending on location, years of experience, and the specific responsibilities of the position. Some positions may also offer additional benefits such as healthcare, retirement plans, and bonuses.

Additional Information
UnitedHealth Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 15th, 2025
Apply BeforeJune 21st, 2025
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About UnitedHealth Group

UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.

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