UnitedHealth Group

Principal Trainer - Epic Professional Billing

UnitedHealth Group

Boston, MA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a seasoned healthcare professional with a passion for training and development? Do you have experience with Epic Professional Billing and a desire to make a positive impact in the healthcare industry? If so, we have an exciting opportunity for you as a Principal Trainer at UnitedHealth Group.In this role, you will be responsible for leading and delivering training programs for our team members on the Epic Professional Billing system. You will play a critical role in ensuring that our staff are equipped with the knowledge and skills necessary to effectively utilize this powerful tool in providing exceptional patient care.To be successful in this position, we are looking for someone with a strong background in healthcare, specifically with experience in Epic Professional Billing. You should also possess excellent communication and leadership skills, as well as a passion for educating and developing others. If this sounds like you, we encourage you to apply and join our dynamic team at UnitedHealth Group.

  1. Develop and deliver comprehensive training programs for team members on the Epic Professional Billing system.
  2. Create training materials, including manuals, presentations, and job aids, to support the learning and development of team members.
  3. Serve as the subject matter expert on Epic Professional Billing and stay updated on any system updates or changes.
  4. Conduct training sessions in a variety of formats, including classroom, virtual, and on-the-job training, to accommodate different learning styles.
  5. Collaborate with stakeholders and subject matter experts to identify training needs and develop customized training solutions.
  6. Monitor and evaluate the effectiveness of training programs, making necessary updates and improvements to ensure maximum impact.
  7. Provide ongoing support and coaching to team members to reinforce their knowledge and skills in using Epic Professional Billing.
  8. Act as a mentor and role model for team members, promoting a culture of continuous learning and development.
  9. Collaborate with other trainers and leaders to ensure consistency and alignment in training across the organization.
  10. Stay informed of industry trends and best practices in healthcare training and incorporate them into training programs.
  11. Assist in the implementation of new processes and procedures related to Epic Professional Billing, ensuring team members are trained and prepared for these changes.
  12. Utilize effective communication and leadership skills to motivate and engage team members in the training process.
  13. Serve as a liaison between the training department and other departments to ensure successful collaboration and integration of training initiatives.
  14. Maintain accurate records and reports of training activities and participant progress.
  15. Continuously seek out opportunities for personal and professional growth to enhance training skills and knowledge.
Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Extensive Knowledge Of Epic Professional Billing Software: The Ideal Candidate Should Possess A Deep Understanding Of Epic Professional Billing Software, Including Its Functionalities, Features, And Updates. This Will Enable Them To Effectively Train And Support End-Users.

  • Experience In Healthcare Industry: A Principal Trainer For Epic Professional Billing Must Have Prior Experience Working In The Healthcare Industry, Preferably In A Billing Or Revenue Cycle Management Role. This Will Ensure A Thorough Understanding Of The Billing Process And The Ability To Relate To End-Users' Needs.

  • Strong Training And Facilitation Skills: As The Main Trainer For Epic Professional Billing, The Candidate Must Have Excellent Presentation And Facilitation Skills To Effectively Deliver Training To End-Users. This Includes The Ability To Create Engaging And Interactive Training Materials, Conduct Hands-On Exercises, And Handle Questions And Concerns From Trainees.

  • Leadership And Communication Skills: The Principal Trainer Should Have Strong Leadership And Communication Skills To Effectively Manage A Team Of Trainers And Collaborate With Other Stakeholders, Including Project Managers, Subject Matter Experts, And It Professionals. This Will Ensure A Smooth And Efficient Training Process.

  • Epic Certification: Unitedhealth Group Requires Its Principal Trainers For Epic Professional Billing To Have An Epic Certification In Professional Billing. This Certification Validates The Candidate's Expertise In The Software And Demonstrates Their Commitment To Ongoing Learning And Development In The Epic Ecosystem.

Required Skills
  • Communication Skills

  • Project Management

  • Team Management

  • Curriculum Development

  • Instructional design

  • Problem-Solving

  • Time

  • Technical Expertise

  • Training Delivery

  • Performance Coaching

  • Billing Knowledge

  • Epic Proficiency

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Principal Trainer - Epic Professional Billing in Boston, MA, USA is $130,000 - $160,000 per year.

Additional Information
UnitedHealth Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 23rd, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About UnitedHealth Group

UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.

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