Patient Registration Specialist
Welcome to UnitedHealth Group, where we strive every day to improve the health and well-being of our communities. As a Patient Registration Specialist, you will play a vital role in our mission by providing exceptional customer service and ensuring accurate and efficient registration of patients. We are seeking a highly organized and detail-oriented individual with a passion for helping others. If you have excellent communication skills, a strong attention to detail, and a commitment to delivering top-notch patient care, we encourage you to apply for this exciting opportunity.
- Greet and welcome patients in a friendly and professional manner.
- Provide exceptional customer service by addressing patient inquiries and concerns.
- Accurately and efficiently register patients for appointments and procedures.
- Verify patient information, insurance coverage, and demographics.
- Maintain patient confidentiality and follow HIPAA regulations.
- Collect and process payments for services rendered.
- Collaborate with other healthcare professionals to ensure a smooth patient registration process.
- Troubleshoot any registration issues and escalate to appropriate personnel when necessary.
- Keep accurate records of patient interactions and transactions.
- Stay updated on industry trends and changes in insurance policies.
- Assist with scheduling appointments and managing patient flow.
- Communicate with patients regarding any necessary pre-appointment preparations.
- Maintain a clean and organized reception area.
- Uphold the company's values and mission of improving community health and well-being.
- Continuously strive to improve processes and procedures for better patient experience.
High School Diploma Or Equivalent: A Minimum Educational Requirement For A Patient Registration Specialist At Unitedhealth Group Is A High School Diploma Or Equivalent. This Ensures That The Candidate Has Basic Educational Qualifications To Perform The Job Responsibilities.
Experience In Healthcare Industry: A Candidate With Prior Experience In The Healthcare Industry, Such As Working In A Hospital Or Physician’s Office, Would Be Preferred For This Role. This Experience Will Give Them A Better Understanding Of The Healthcare System And Patient Registration Processes.
Strong Communication Skills: Excellent Communication Skills, Both Verbal And Written, Are Essential For A Patient Registration Specialist. They Must Be Able To Effectively Communicate With Patients, Healthcare Providers, And Insurance Companies To Gather And Verify Patient Information.
Knowledge Of Medical Terminology And Insurance Procedures: A Good Understanding Of Medical Terminology And Insurance Procedures Is Important For A Patient Registration Specialist. This Knowledge Enables Them To Accurately Collect And Enter Patient Information, Verify Insurance Coverage, And Explain Insurance Benefits To Patients.
Attention To Detail And Accuracy: Patient Registration Involves Collecting And Entering A Large Amount Of Data, Which Must Be Accurate To Ensure Proper Billing And Reimbursement. A Candidate For This Role Must Have A Keen Eye For Detail And Be Able To Work With A High Level Of Accuracy To Avoid Errors.
Data Entry
Time Management
Multitasking
Attention to detail
customer service
Medical Terminology
appointment scheduling
Insurance Verification
Billing And Coding
Patient Communication
Electronic Health Records
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Patient Registration Specialist in Phoenix, AZ, USA is between $13 and $19 per hour. This equates to an annual salary range of approximately $27,000 to $40,000. However, the salary can vary depending on factors such as experience, education, and specific job duties. Additionally, some employers may offer benefits and bonuses that can increase the overall compensation for this role. It is important to research and compare salaries from multiple sources to get a more accurate understanding of the salary range for this position in Phoenix, AZ.
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UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.
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