Patient Care Coordinator

Welcome to UnitedHealth Group, where we are dedicated to improving the lives of our patients through compassionate and comprehensive healthcare services. We are currently seeking a skilled and empathetic Patient Care Coordinator to join our team and help us deliver exceptional patient care. As a Patient Care Coordinator, you will play a crucial role in coordinating patient care services, providing support and guidance to patients and their families, and ensuring their overall satisfaction with our services. If you are a compassionate individual with strong communication and organizational skills, we would love to have you on our team.

1. Coordinate patient care services: The Patient Care Coordinator will be responsible for coordinating and managing patient care services, including scheduling appointments, arranging transportation, and coordinating with other healthcare providers.
2. Provide support and guidance to patients: The Patient Care Coordinator will serve as a point of contact for patients and their families, providing support and guidance throughout their healthcare journey. This may include answering questions, addressing concerns, and providing resources and information.
3. Ensure patient satisfaction: It will be the responsibility of the Patient Care Coordinator to ensure that patients are satisfied with the healthcare services they receive. This may involve conducting patient satisfaction surveys, addressing complaints, and implementing improvements based on patient feedback.
4. Communicate with healthcare team: The Patient Care Coordinator will work closely with other members of the healthcare team, including physicians, nurses, and therapists, to ensure coordinated and efficient care for patients. This may involve sharing information, coordinating care plans, and providing updates on patient progress.
5. Maintain patient records: The Patient Care Coordinator will be responsible for maintaining accurate and up-to-date patient records, including medical history, treatment plans, and insurance information. This may involve using electronic medical records systems and adhering to privacy and confidentiality regulations.
6. Collaborate with insurance providers: The Patient Care Coordinator will work closely with insurance providers to ensure that patients receive the appropriate coverage and benefits for their healthcare services. This may involve verifying insurance information, obtaining authorizations, and submitting claims.
7. Participate in team meetings: The Patient Care Coordinator will participate in team meetings, sharing updates on patient care, discussing challenges and solutions, and collaborating on ways to improve patient outcomes.
8. Adhere to healthcare regulations: The Patient Care Coordinator will be responsible for following all healthcare regulations and guidelines, including HIPAA and OSHA standards, to ensure the safety and privacy of patients and their information.
9. Continuously improve processes: The Patient Care Coordinator will be expected to continuously evaluate and improve processes and procedures to enhance the delivery of patient

According to JobzMall, the average salary range for a Patient Care Coordinator in Denver, CO, USA is between $41,000 - $62,000 per year. This can vary depending on the specific job duties, experience level, and employer. Some Patient Care Coordinators may also receive additional benefits such as healthcare, retirement plans, and paid time off.

UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.