Patient Access Specialist

At UnitedHealth Group, we are dedicated to improving the quality of healthcare for individuals and communities across the nation. As a Patient Access Specialist, you will play a crucial role in ensuring that our patients receive timely and accurate access to the care they need. We are seeking a highly motivated and compassionate individual to join our team and make a positive impact on the lives of our patients. If you have a passion for helping others and possess the necessary skills and qualifications, we encourage you to apply for this rewarding opportunity.

1. Serve as the main point of contact for patients seeking access to healthcare services at UnitedHealth Group.
2. Conduct initial screenings and assessments to determine patient needs and eligibility for services.
3. Collaborate with healthcare providers to schedule appointments and coordinate care for patients.
4. Provide compassionate and empathetic support to patients, addressing any questions or concerns they may have about their healthcare journey.
5. Maintain accurate and up-to-date patient records and documentation, ensuring confidentiality and compliance with HIPAA regulations.
6. Utilize various electronic systems and tools to verify insurance coverage, process referrals, and obtain necessary authorizations for services.
7. Advocate for patients and assist them in navigating the complex healthcare system.
8. Educate patients on available resources and programs to help them access necessary services.
9. Communicate and collaborate with team members, including providers, nurses, and administrative staff, to ensure seamless patient care.
10. Stay informed about healthcare policies and regulations to ensure compliance and provide accurate information to patients.
11. Continuously strive to improve the patient experience and identify areas for process improvement.
12. Adhere to UnitedHealth Group's mission and values to provide high-quality, patient-centered care.
13. Attend trainings and meetings to stay updated on company policies, procedures, and best practices.
14. Maintain a positive and professional attitude, representing UnitedHealth Group in a positive light to patients and colleagues.
15. Demonstrate a strong work ethic and reliability to ensure the smooth operation of patient access services.

According to JobzMall, the average salary range for a Patient Access Specialist in Boulder, CO, USA is between $34,000 - $55,000 per year. This range may vary depending on the specific job duties and responsibilities, years of experience, and the employer. Some employers may also offer additional benefits such as healthcare and retirement benefits. It is important to note that salaries may also vary for this role based on location, industry, and demand for the position.

UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.