Patient Access Specialist

Welcome to UnitedHealth Group, where we are dedicated to improving the lives of individuals and their families through quality healthcare services. We are currently seeking a driven and compassionate Patient Access Specialist to join our team. As a Patient Access Specialist, you will play a crucial role in ensuring that patients have access to the care they need in a timely and efficient manner. We are looking for individuals who are passionate about helping others and have a strong attention to detail. If you are someone who is committed to providing exceptional customer service and has a background in healthcare, we encourage you to apply for this rewarding opportunity.

1. Greet and welcome patients to UnitedHealth Group with a friendly and professional demeanor.
2. Ensure timely and efficient access to healthcare services for patients.
3. Review patient information and verify insurance coverage to ensure accurate billing and payment processes.
4. Schedule appointments and coordinate with healthcare providers to ensure patient needs are met.
5. Facilitate patient check-in and registration processes, collecting necessary information and ensuring accuracy.
6. Maintain patient confidentiality and adhere to HIPAA regulations.
7. Respond to patient inquiries and concerns in a timely and compassionate manner.
8. Collaborate with other departments within the organization to ensure a seamless patient experience.
9. Utilize computer systems and databases to accurately document patient information and update records.
10. Identify and escalate any issues or concerns that may impact patient access to care.
11. Provide exceptional customer service to patients and their families, addressing their needs and concerns with empathy and understanding.
12. Keep up-to-date with healthcare industry regulations and policies to ensure compliance.
13. Attend trainings and meetings to continuously improve skills and knowledge.
14. Work collaboratively with team members to achieve departmental goals and objectives.
15. Maintain a positive and professional attitude at all times, representing UnitedHealth Group positively to patients and colleagues.

According to JobzMall, the average salary range for a Patient Access Specialist in Boulder, CO, USA is between $35,000 and $55,000 per year. This may vary depending on factors such as experience, education, and the specific company or healthcare facility. Some job listings for Patient Access Specialists in Boulder, CO show a salary range of $40,000 to $60,000 per year.

UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.