Part Time Patient Services Representative Associate

Are you looking for a fulfilling and meaningful part-time job in the healthcare industry? Look no further than UnitedHealth Group! We are currently seeking a highly motivated and compassionate individual to join our team as a Part-Time Patient Services Representative Associate. In this role, you will have the opportunity to make a positive impact on the lives of patients by providing exceptional customer service and support. If you have a passion for helping others, strong communication skills, and a desire to be part of a dynamic team, we want to hear from you. Join us in our mission to improve the health and well-being of individuals and communities.

1. Provide exceptional customer service to patients by addressing their inquiries and concerns in a timely and professional manner.
2. Serve as a liaison between patients and healthcare providers, ensuring that all patient needs are met.
3. Schedule appointments and manage patient records in an accurate and organized manner.
4. Communicate with insurance companies to verify coverage and assist patients with any billing or insurance questions.
5. Maintain confidentiality and adhere to HIPAA regulations when handling sensitive patient information.
6. Collaborate with other healthcare professionals to ensure a seamless and positive patient experience.
7. Educate patients on available resources and services to help them achieve optimal health and well-being.
8. Participate in training and development opportunities to continuously improve knowledge and skills.
9. Handle any escalated or challenging patient situations with empathy and professionalism.
10. Contribute to a positive and collaborative team environment by actively participating in team meetings and offering suggestions for process improvement.

According to JobzMall, the average salary range for a Part Time Patient Services Representative Associate in Faribault, MN 55021, USA is $14.50 - $16.50 per hour. This may vary depending on the specific company, job duties, and experience level of the individual.

UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.