Medical Receptionist

Welcome to UnitedHealth Group - a leading healthcare company dedicated to improving the lives of individuals and communities around the world. We are currently seeking a highly motivated and organized Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in providing exceptional customer service and administrative support to our patients and healthcare providers. The ideal candidate will have a passion for helping others, excellent communication skills, and the ability to thrive in a fast-paced environment. If you are looking for a rewarding career in the healthcare industry, we would love to hear from you.

1. Greet and welcome patients and visitors in a friendly and professional manner.
2. Answer phone calls and schedule appointments for patients.
3. Verify patient information and insurance coverage.
4. Collect and process patient payments.
5. Maintain patient records and ensure they are accurate and up-to-date.
6. Assist patients with completing necessary forms and paperwork.
7. Collaborate with healthcare providers to ensure smooth and efficient patient flow.
8. Respond to patient inquiries and provide information about services and policies.
9. Manage incoming and outgoing mail and correspondence.
10. Maintain cleanliness and organization of the reception area.
11. Adhere to all confidentiality and HIPAA regulations.
12. Stay updated on company policies, procedures, and services.
13. Handle any escalated patient issues or complaints with empathy and professionalism.
14. Collaborate with other team members to ensure a positive and cohesive work environment.
15. Continuously seek opportunities for improvement and provide suggestions for streamlining processes.
16. Attend training and development sessions to enhance skills and knowledge.
17. Perform other administrative duties as assigned by supervisor or manager.

According to JobzMall, the average salary range for a Medical Receptionist in Hamden, CT, USA is $33,000 - $43,000 per year, with a median salary of $38,000. However, this may vary depending on experience, location, and specific job duties.

UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.