UnitedHealth Group

Insurance Verification Specialist

UnitedHealth Group

Hartford, CT, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a detail-oriented individual with a passion for healthcare and a knack for problem-solving? Are you looking for a role that allows you to use your skills to make a difference in people's lives? Look no further! UnitedHealth Group is seeking a highly-motivated Insurance Verification Specialist to join our team. In this role, you will play a critical role in ensuring our patients receive the coverage and care they need. We are looking for someone who is driven, empathetic, and committed to providing the best possible service. If you have experience in insurance verification and are ready to take the next step in your career, we want to hear from you!

  1. Verify insurance coverage and benefits for patients to ensure proper billing and reimbursement.
  2. Review and analyze insurance information to identify any discrepancies or issues.
  3. Communicate with insurance companies, healthcare providers, and patients to obtain and clarify insurance information.
  4. Accurately document and maintain records of insurance verification process.
  5. Collaborate with other team members to resolve insurance-related issues and ensure timely and accurate billing.
  6. Stay up-to-date on insurance policies, procedures, and regulations to ensure compliance.
  7. Provide outstanding customer service to patients and insurance companies, addressing any concerns or questions.
  8. Utilize problem-solving skills to resolve complex insurance issues and find solutions for patients.
  9. Adhere to company policies and procedures, as well as HIPAA regulations, to protect patient privacy.
  10. Meet performance goals and metrics related to insurance verification process.
  11. Identify and suggest process improvements to streamline the insurance verification process.
  12. Maintain a positive and professional attitude while representing the company to patients and insurance companies.
  13. Attend training sessions and workshops to enhance knowledge and skills related to insurance verification.
  14. Collaborate with other departments to ensure a smooth and efficient insurance verification process.
  15. Adhere to strict deadlines and prioritize tasks to meet company and patient needs.
Where is this job?
This job is located at Hartford, CT, USA
Job Qualifications
  • Knowledge Of Insurance Verification Processes: The Ideal Candidate Should Have A Thorough Understanding Of Insurance Verification Processes And Guidelines, Including Knowledge Of Medical Terminology, Coding, And Billing Procedures.

  • Strong Communication Skills: As An Insurance Verification Specialist, Effective Communication Is Essential In Order To Interact With Patients, Insurance Companies, And Healthcare Providers. The Candidate Should Possess Strong Verbal And Written Communication Skills To Clearly Explain Insurance Benefits And Coverage Details.

  • Attention To Detail: The Ability To Accurately Review And Verify Insurance Information Is Crucial In This Role. The Candidate Should Have Excellent Attention To Detail And Be Able To Identify Any Discrepancies Or Errors In Insurance Coverage.

  • Experience With Insurance Systems: Candidates With Prior Experience Working With Insurance Verification Software And Systems, Such As Epic Or Cerner, Will Be Preferred. They Should Also Be Comfortable Navigating Through Different Insurance Portals And Websites To Gather Necessary Information.

  • Customer Service Orientation: The Insurance Verification Specialist Will Be Responsible For Providing Exceptional Customer Service To Patients And Clients. The Ideal Candidate Should Have A Customer-Centric Mindset And Be Able To Handle Any Inquiries Or Concerns In A Professional And Empathetic Manner.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Medical Terminology

  • Computer proficiency

  • billing experience

  • Problem-Solving

  • Accuracy

  • Insurance Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Insurance Verification Specialist in Hartford, CT, USA is $35,000 - $50,000 per year. However, this can vary depending on factors such as experience, education, and the specific company and position.

Additional Information
UnitedHealth Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 23rd, 2024
Apply BeforeJune 21st, 2025
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About UnitedHealth Group

UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.

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