UnitedHealth Group

Healthcare Representative

UnitedHealth Group

Dallas, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At UnitedHealth Group, we are looking for a Healthcare Representative to join our dynamic team and help us to provide quality healthcare services to our members. As a Healthcare Representative, you will be the face of UnitedHealth Group and the primary contact for our members. You will be responsible for responding to member inquiries, resolving any issues, and providing effective customer service. To be successful in this role, you must be an excellent communicator, have a passion for helping people, and possess strong organizational skills.Required Qualifications:• High school diploma or equivalent • Minimum of two years' experience in a customer service role • Ability to maintain a professional and courteous demeanor in all interactions • Excellent problem-solving and communication skills • Ability to work in a fast-paced environment• Proficiency in Microsoft Office and customer service softwareWe are looking for an individual with a passion for delivering exceptional customer service and a commitment to helping our members. If you have a knack for problem-solving and a desire to make a difference, we want to hear from you!

Where is this job?
This job is located at Dallas, TX, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Ability To Multitask And Prioritize Tasks

  • Ability To Work Independently And In A Team Environment

  • Excellent Organizational And Time Management Skills

  • Such As Microsoft Office

  • Knowledge Of Healthcare Industry And Medical Terminology

  • Proficiency In Computer Software Programs

  • Ability To Make Decisions Quickly And Accurately

  • Ability To Handle Confidential Information Responsibly

Required Skills
  • Networking

  • Communication

  • Negotiation

  • Compliance

  • Empathy

  • Detail-oriented

  • Confidentiality

  • Problem-Solving

  • Flexibility

  • Organizational

  • Interpersonal

  • Time-Management

  • Customer-Service

  • Accuracy

  • Critical-Thinking

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Critical thinking

  • Teamwork

Compensation

According to JobzMall, the average salary range for a Healthcare Representative in Dallas, TX, USA is $38,851 - $51,868 per year.

Additional Information
UnitedHealth Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 15th, 2023
Apply BeforeMay 22nd, 2025
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About UnitedHealth Group

UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.

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