UnitedHealth Group

Field Based Patient Care Coordinator

UnitedHealth Group

Albany, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a compassionate and driven individual looking for a rewarding career in the healthcare industry? Look no further! UnitedHealth Group is seeking a Field Based Patient Care Coordinator to join our dynamic team. In this role, you will have the opportunity to make a positive impact on the lives of patients by coordinating their personalized care plans and ensuring they receive the best possible treatment. We are looking for a detail-oriented and empathetic professional with a strong understanding of healthcare systems and a passion for helping others. If this sounds like you, we would love to hear from you!

  1. Coordinate personalized care plans for patients: This includes working with healthcare providers, insurance companies, and other relevant parties to develop and implement individualized care plans for patients.
  2. Ensure patients receive the best possible treatment: The Patient Care Coordinator will be responsible for advocating for patients and making sure they receive the highest quality of care, including coordinating appointments and referrals to specialists.
  3. Provide compassionate support to patients: The ideal candidate will have a strong sense of empathy and be able to connect with patients on a personal level, offering emotional support and reassurance throughout their healthcare journey.
  4. Understand and navigate healthcare systems: The Patient Care Coordinator must have a thorough understanding of the healthcare industry, including insurance coverage, medical terminology, and regulations, in order to effectively coordinate care for patients.
  5. Maintain accurate records and documentation: It is essential for the Patient Care Coordinator to maintain thorough and organized records, including patient information, treatment plans, and communication with healthcare providers.
  6. Collaborate with healthcare team: The Patient Care Coordinator will work closely with a team of healthcare professionals, including doctors, nurses, and therapists, to ensure the best possible outcomes for patients.
  7. Advocate for patient needs: As a patient advocate, the Patient Care Coordinator will be responsible for identifying and addressing any barriers to care and advocating for the patient's needs.
  8. Stay updated on industry trends and best practices: It is important for the Patient Care Coordinator to stay informed about changes and advancements in the healthcare industry in order to provide the best possible care for patients.
  9. Demonstrate strong communication skills: The Patient Care Coordinator will be the primary point of contact for patients and their families, as well as healthcare providers and insurance companies, so excellent communication skills are essential.
  10. Adhere to confidentiality and ethical standards: The Patient Care Coordinator must maintain confidentiality and adhere to ethical standards when handling sensitive patient information and making decisions about their care.
Where is this job?
This job is located at Albany, NY, USA
Job Qualifications
  • Bachelor's Degree In Nursing Or Related Field: A Minimum Of A Bachelor's Degree In Nursing Or A Related Field Is Typically Required For A Field Based Patient Care Coordinator Position At Unitedhealth Group. This Education Provides A Strong Foundation In Healthcare Principles And Practices, As Well As The Necessary Knowledge To Effectively Coordinate Patient Care.

  • Clinical Experience: Candidates For This Position Should Have A Minimum Of 2-3 Years Of Clinical Experience, Preferably In A Healthcare Setting Such As A Hospital Or Physician's Office. This Experience Allows The Candidate To Have A Deep Understanding Of The Healthcare Industry And The Needs Of Patients.

  • Strong Communication And Interpersonal Skills: As A Field Based Patient Care Coordinator, Strong Communication And Interpersonal Skills Are Essential. This Role Involves Working Closely With Patients, Families, Healthcare Providers, And Other Stakeholders, So The Ability To Effectively Communicate And Build Relationships Is Crucial.

  • Knowledge Of Healthcare Regulations And Policies: A Thorough Understanding Of Healthcare Regulations And Policies Is Important For A Field Based Patient Care Coordinator. This Includes Knowledge Of Hipaa, Medicare, And Other Relevant Regulations, As Well As The Ability To Navigate Insurance And Billing Processes.

  • Organizational And Time-Management Skills: This Role Requires Strong Organizational And Time-Management Skills To Effectively Coordinate Patient Care And Manage A Caseload Of Patients. The Ability To Prioritize Tasks, Manage Multiple Responsibilities, And Meet Deadlines Is Essential For Success In This Position.

Required Skills
  • Communication Skills

  • Data Analysis

  • Time Management

  • Organizational Skills

  • Case management

  • Cultural competency

  • Team collaboration

  • Problem-Solving

  • Patient Advocacy

  • Care Coordination

  • Customer

  • Clinical Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Field Based Patient Care Coordinator in Albany, NY, USA is $44,000 - $52,000 per year. This may vary depending on the specific job responsibilities, education and experience of the individual, and the company they work for.

Additional Information
UnitedHealth Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 15th, 2025
Apply BeforeApril 11th, 2026
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About UnitedHealth Group

UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.

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