Field Account Manager

Welcome to UnitedHealth Group – a dynamic and innovative company that is dedicated to improving the health care system for individuals and communities across the country. We are currently seeking a highly motivated and results-driven Field Account Manager to join our team. As a Field Account Manager, you will play a crucial role in building and maintaining strong relationships with our clients, ensuring their satisfaction and success in utilizing our health care solutions. We are looking for a candidate who is passionate about making a positive impact in the health care industry, has exceptional communication and negotiation skills, and is able to thrive in a fast-paced and ever-changing environment. If you are a driven and customer-focused individual looking to make a difference, we invite you to apply for this exciting opportunity.

1. Develop and maintain strong relationships with clients to ensure their satisfaction and success in utilizing our health care solutions.
2. Act as the primary point of contact for clients, addressing any concerns or issues they may have in a timely and professional manner.
3. Collaborate with internal teams to identify and implement strategies to continuously improve client satisfaction and retention.
4. Analyze client data and trends to identify opportunities for growth and increased efficiency.
5. Stay updated on industry trends and changes in the health care system to effectively communicate relevant information to clients.
6. Conduct regular client meetings and presentations to provide updates on services, address any concerns, and discuss potential solutions.
7. Develop and execute strategic account plans to acquire new clients and expand business with existing clients.
8. Negotiate contracts and pricing with clients to ensure mutually beneficial agreements.
9. Collaborate with cross-functional teams to ensure smooth implementation and ongoing support for clients.
10. Maintain accurate and up-to-date records of client interactions and activities in CRM system.
11. Attend industry events and conferences to network and promote UnitedHealth Group’s services.
12. Conduct regular performance reviews with clients to measure satisfaction and identify areas for improvement.
13. Adhere to company policies, procedures, and ethical standards at all times.
14. Continuously strive to meet and exceed revenue and retention targets.
15. Provide support and guidance to team members to ensure overall success of the team and company.

According to JobzMall, the average salary range for a Field Account Manager in Cleveland, OH, USA is between $50,000 and $80,000 per year. However, this can vary based on the specific company, industry, and level of experience of the individual.

UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.