UnitedHealth Group

Epic MyChart Analyst

UnitedHealth Group

Tampa, FL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At UnitedHealth Group, we are constantly striving to improve the healthcare experience for our members and patients. That's where you come in - as an Epic MyChart Analyst, you will play a crucial role in enhancing the user experience of our electronic medical record system. By utilizing your expertise in Epic MyChart, you will work closely with our cross-functional teams to implement new features, troubleshoot issues, and optimize the functionality of this vital tool. We are seeking a skilled and passionate candidate who shares our commitment to delivering exceptional healthcare services. If you have a strong background in Epic MyChart and a desire to make a positive impact, we want to hear from you!

  1. Collaborate with cross-functional teams to identify and implement new features and enhancements to the Epic MyChart system.
  2. Troubleshoot and resolve technical issues related to the Epic MyChart system.
  3. Analyze user feedback and data to identify areas for improvement and optimization within the system.
  4. Develop and maintain documentation, training materials, and resources for Epic MyChart.
  5. Stay current with industry trends and best practices related to Epic MyChart functionality.
  6. Act as a subject matter expert for Epic MyChart, providing guidance and support to team members and end-users.
  7. Participate in testing and quality assurance processes for new releases or updates to the Epic MyChart system.
  8. Communicate effectively with stakeholders at all levels of the organization to gather requirements and provide updates on system enhancements.
  9. Train end-users on new features and functionality of the Epic MyChart system.
  10. Assist with the implementation of new Epic MyChart modules or integrations.
  11. Ensure compliance with all regulatory requirements and company policies related to the use of the Epic MyChart system.
  12. Continuously seek opportunities to improve the user experience and streamline processes within the Epic MyChart system.
Where is this job?
This job is located at Tampa, FL, USA
Job Qualifications
  • Bachelor's Degree In Computer Science, Information Technology, Or Related Field.

  • Minimum Of 3 Years Of Experience Working With Epic Mychart Applications And Modules.

  • Epic Mychart Certification Or Relevant Training And Experience.

  • Strong Understanding Of Electronic Medical Records Systems And Healthcare Workflows.

  • Excellent Analytical And Problem-Solving Skills, With The Ability To Troubleshoot And Resolve Technical Issues.

Required Skills
  • Quality Assurance

  • Project Management

  • Troubleshooting

  • Data Analysis

  • Technical Support

  • System configuration

  • Software Implementation

  • Epic Mychart

  • Training And Education

  • Reporting And Analytics

  • Ehr Integration

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Epic MyChart Analyst in Tampa, FL, USA is $55,000 - $90,000 per year. This may vary depending on the specific company, years of experience, and other factors.

Additional Information
UnitedHealth Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 23rd, 2024
Apply BeforeJune 21st, 2025
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About UnitedHealth Group

UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.

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