Call Center Nurse Registered Nurse

Are you a compassionate and dedicated Registered Nurse who is looking for a new and exciting opportunity? Look no further than UnitedHealth Group's Call Center Nurse position! As a member of our dynamic team, you'll have the opportunity to utilize your nursing skills in a fast-paced call center environment, providing telephonic support and guidance to patients across the country. We are seeking a highly qualified and empathetic RN who is passionate about delivering exceptional patient care and has a strong background in customer service. If you have a desire to make a positive impact on individuals' lives and are looking for a fulfilling career, this may be the perfect fit for you. Join us at UnitedHealth Group and be a part of a company that is dedicated to improving the health and well-being of our communities.

1. Provide telephonic support to patients across the country, utilizing nursing skills to assess and address their medical needs and concerns.
2. Deliver exceptional patient care by actively listening and responding with empathy and compassion.
3. Utilize strong customer service skills to build rapport and establish trust with patients.
4. Maintain accurate and thorough documentation of patient interactions and care plans.
5. Collaborate with healthcare providers and other team members to ensure coordinated and comprehensive care for patients.
6. Stay up-to-date on healthcare policies, procedures, and regulations to ensure compliance and provide accurate information to patients.
7. Handle sensitive and confidential information with professionalism and discretion.
8. Demonstrate strong problem-solving skills to address patient concerns and find solutions.
9. Display a positive attitude and maintain composure in a fast-paced, high-stress environment.
10. Continuously seek opportunities for professional development and growth to enhance nursing skills and knowledge.
11. Adhere to company values and mission of improving the health and well-being of communities.
12. Represent UnitedHealth Group in a professional and ethical manner at all times.

According to JobzMall, the average salary range for a Call Center Nurse Registered Nurse in Nashville, TN, USA is between $55,000 and $75,000 per year. Actual salary may vary depending on factors such as experience, education, and specific job duties.

UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.