Call Center Nurse Registered Nurse

Are you a compassionate and highly skilled Registered Nurse looking for a dynamic career opportunity? Join our team at UnitedHealth Group as a Call Center Nurse and use your clinical expertise to make a positive impact on the lives of our members. We are seeking a dedicated and customer-focused individual to provide telephonic triage, education, and support to our diverse patient population. As a Call Center Nurse, you will have the chance to work in a fast-paced and collaborative environment, while utilizing your nursing knowledge to assess, diagnose, and treat various health concerns. If you are a self-motivated professional with excellent communication and critical thinking skills, we want to hear from you. Join us in our mission to improve healthcare and apply for this exciting opportunity today.

1. Provide telephonic triage, education, and support to a diverse patient population.
2. Utilize nursing knowledge to assess, diagnose, and treat various health concerns.
3. Demonstrate compassion and empathy towards patients in all interactions.
4. Maintain a high level of customer service and satisfaction.
5. Work collaboratively with a team of healthcare professionals to provide comprehensive patient care.
6. Utilize critical thinking skills to make sound clinical decisions and recommendations.
7. Maintain accurate and thorough documentation of patient interactions.
8. Adhere to all regulatory and compliance guidelines in healthcare.
9. Stay up-to-date on new developments and best practices in nursing and patient care.
10. Provide excellent communication and patient education to promote health and wellness.
11. Maintain confidentiality and privacy of patient information.
12. Demonstrate the ability to work in a fast-paced and ever-changing environment.
13. Prioritize tasks and manage time effectively to meet performance goals.
14. Maintain a positive and professional attitude towards patients and colleagues.
15. Participate in ongoing training and professional development opportunities.
16. Collaborate with other healthcare teams to improve patient outcomes and experiences.
17. Demonstrate a commitment to the company's mission and goals.
18. Uphold UnitedHealth Group's standards of excellence in healthcare.
19. Adhere to all company policies and procedures.
20. Continuously strive to improve processes and workflows to enhance patient care.

According to JobzMall, the average salary range for a Call Center Nurse Registered Nurse in Eden Prairie, MN, USA is $70,000 - $80,000 per year. This can vary depending on factors such as experience, education, and specific job responsibilities.

UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.