
Business Systems Analyst
Solicit, review, and analyze business support requirements. Write business and technical requirements, while communicating/validating with stakeholders. Validate the solution meets business needs. Apply technology to enable business solutions. Drive reliability, stability, and availability into systems across the Optum Care landscape. You will be involved in platform design discussion with all development and engineering teams to provide the operational insight and manage the proper technology. You will be implementing solutions to continuously improve operational stability and availability of the Optum Care application landscape. You will closely partner with engineering and technical support teams to drive resolution of critical issues, RCA and remediation activity of systemic problems or critical issues.
ITIL v3 certified
7+ years of IT experience
7+ years of experience with the Healthcare business operations
Troubleshooting skills
ServiceNow ITSM
Great time management
Help Desk management
Write business and technical requirements
Verbal communication
Driven and self-motivated
Prioritizing skills
written communication
Adaptability
Problem Solving Skills
Detail Oriented and Organized
Multi tasker
According to JobzMall, the average salary range for a Business Systems Analyst in 12700 Whitewater Dr, Minnetonka, MN 55343, USA is approximately $60,000 to $75,000 per year. This range is based on salaries submitted to JobzMall by employers and anonymous employees in this location.
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UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.

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