UnitedHealth Group

Bilingual (Spanish) Service Account Manager

UnitedHealth Group

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a customer service professional with a passion for providing top-notch service? Do you have a knack for problem-solving and the ability to communicate effectively with people from different backgrounds? UnitedHealth Group is looking for a Bilingual (Spanish) Service Account Manager to join our team!This role is a prime opportunity for someone who is self-motivated, organized, and has excellent customer service skills. As a Bilingual (Spanish) Service Account Manager, you will be responsible for managing a portfolio of accounts, providing technical guidance and customer service support, ensuring customer satisfaction, and resolving customer disputes in a timely manner.To be successful in this role, you must possess strong organizational and problem-solving skills, be fluent in both Spanish and English, and have a minimum of two years' experience in customer service. A bachelor's degree in a related field is preferred, but not required.If you are a customer service professional who has a passion for providing excellent customer service and technical support, this role may be perfect for you. We look forward to hearing from you!

Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Strong Computer Skills

  • Strong Communication Skills

  • Customer Service Experience

  • Fluency In Spanish And English

  • Excellent Organizational And Problem Solving Abilities

  • Ability To Work Effectively With A Team

  • A Positive Attitude

  • The Ability To Multi-Task

Required Skills
  • Quality Assurance

  • Account Management

  • Communication

  • Time Management

  • Spanish

  • Problem Solving

  • Negotiation

  • customer service

  • Collaboration

  • Analysis

  • Organization

  • Adaptability

  • Multi-tasking

  • Interpersonal

  • service

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • self-motivation

  • flexibility

  • Critical thinking

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Bilingual (Spanish) Service Account Manager in New York, NY, USA is $50,000 to $90,000 per year. This range varies depending on experience, qualifications, and the company.

Additional Information
UnitedHealth Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 15th, 2023
Apply BeforeMay 22nd, 2025
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About UnitedHealth Group

UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.

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