Associate Patient Care Coordinator

Are you a compassionate and detail-oriented individual looking to make a difference in the healthcare industry? Look no further than UnitedHealth Group! We are currently seeking an Associate Patient Care Coordinator to join our dynamic team and provide exceptional support to our patients. In this role, you will have the opportunity to use your excellent communication and organizational skills to ensure the best possible care for our patients. If you are passionate about helping others and have a strong background in patient care, we want to hear from you!

1. Provide exceptional support to patients by addressing their needs and concerns in a compassionate and caring manner.
2. Utilize strong communication skills to effectively communicate with patients, their families, and healthcare providers.
3. Ensure accurate and timely scheduling of patient appointments and follow-up care.
4. Maintain detailed and organized patient records, including medical history and treatment plans.
5. Collaborate with healthcare team members to coordinate and facilitate patient care.
6. Perform administrative tasks such as answering phones, responding to emails, and processing paperwork.
7. Educate patients on their healthcare options and assist them in navigating the healthcare system.
8. Adhere to established policies and procedures to ensure the highest level of patient care and safety.
9. Continuously monitor and evaluate patient satisfaction and seek ways to improve the patient experience.
10. Stay updated on industry regulations and changes, and implement them as necessary.
11. Maintain confidentiality of patient information and adhere to HIPAA regulations.
12. Provide excellent customer service to patients and their families, resolving any issues or concerns that may arise.
13. Assist in training and mentoring new team members to ensure a cohesive and effective team.
14. Participate in quality improvement initiatives to enhance patient care processes.
15. Demonstrate a commitment to continuous learning and professional development.

According to JobzMall, the average salary range for a Associate Patient Care Coordinator in Tampa, FL, USA is between $35,000 to $45,000 per year. This can vary depending on the specific job duties, experience level, and employer. Some positions may offer additional benefits such as healthcare coverage and bonuses. It is recommended to research and compare salaries for similar positions in the area to get a better understanding of the market rate.

UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.