Associate Claims Representative

Welcome to UnitedHealth Group, where we are dedicated to making a difference in the lives of millions of individuals every day. We are currently seeking a highly motivated and detail-oriented individual to join our team as an Associate Claims Representative. In this role, you will have the opportunity to utilize your critical thinking skills and customer service expertise to help our members navigate the complexities of the healthcare system. The ideal candidate will possess strong communication skills, a passion for helping others, and a minimum of one year of experience in a claims or customer service related role. If you are looking for a rewarding career with a company that values integrity, innovation, and diversity, then we encourage you to apply for this exciting opportunity.

1. Process and review claims for accuracy and completeness.
2. Communicate with members and healthcare providers to gather necessary information and resolve any issues.
3. Utilize critical thinking skills to analyze and interpret complex medical documents and claims.
4. Provide exceptional customer service to members, addressing any questions or concerns in a timely and professional manner.
5. Maintain accurate records and documentation of all claims and interactions.
6. Collaborate with team members to identify and implement process improvements.
7. Adhere to all company and industry regulations and compliance standards.
8. Stay updated on changes and updates in the healthcare industry and adjust processes accordingly.
9. Handle confidential information with sensitivity and maintain strict confidentiality.
10. Contribute to a positive and collaborative team environment.
11. Meet or exceed performance metrics, including quality, productivity, and customer satisfaction targets.
12. Assist with training and mentoring new team members.
13. Continuously seek opportunities for personal and professional development.
14. Represent UnitedHealth Group in a professional and ethical manner at all times.
15. Embrace and embody the company's values of integrity, innovation, and diversity.

According to JobzMall, the average salary range for a Associate Claims Representative in Tampa, FL, USA is between $33,000 to $52,000 per year. However, this can vary depending on factors such as experience, education, and the specific company an individual works for.

UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.