UnitedHealth Group

Associate Claims Representative

UnitedHealth Group

Hartford, CT, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to UnitedHealth Group, where we are dedicated to improving the healthcare system for everyone. We are currently seeking an Associate Claims Representative to join our team and help us provide exceptional service to our members. As an Associate Claims Representative, you will play a critical role in accurately and efficiently processing and resolving medical claims. Your attention to detail and strong communication skills will be crucial in ensuring our members receive the care they need. If you are passionate about making a positive impact in the healthcare industry and possess the necessary qualifications, we invite you to apply for this exciting opportunity.

  1. Process and resolve medical claims in a timely and accurate manner.
  2. Ensure compliance with company policies and procedures while handling claims.
  3. Verify accuracy of claims information and make necessary corrections.
  4. Communicate with healthcare providers and members regarding claim status and any required information.
  5. Collaborate with other team members to identify and resolve any issues or discrepancies in claims.
  6. Maintain confidentiality and handle sensitive information with discretion.
  7. Utilize computer systems and software to accurately document and track claims.
  8. Provide exceptional customer service to members, addressing any concerns or inquiries.
  9. Stay updated on industry changes and regulations related to claims processing.
  10. Assist in training and mentoring new team members as needed.
  11. Meet productivity and quality standards set by the company.
  12. Identify opportunities for process improvements and suggest solutions.
  13. Adhere to company values and promote a positive work environment.
  14. Maintain a professional and courteous demeanor at all times.
  15. Perform any other duties as assigned by supervisor or management.
Where is this job?
This job is located at Hartford, CT, USA
Job Qualifications
  • Excellent Communication And Customer Service Skills

  • Strong Analytical And Problem-Solving Skills

  • Bachelor's Degree In Business, Finance, Or Related Field

  • 1-2 Years Of Experience In Claims Processing Or Insurance Industry

  • Knowledge Of Medical Terminology And Coding Systems (E.g. Icd-10, Cpt)

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Claims Processing

  • Teamwork

  • Organization

  • Problem-Solving

  • Insurance Knowledge

  • Priorit

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Associate Claims Representative in Hartford, CT, USA is between $35,000 and $50,000 per year. This can vary depending on factors such as experience, education, and the specific company or industry the individual is working for.

Additional Information
UnitedHealth Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 23rd, 2024
Apply BeforeMay 22nd, 2025
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About UnitedHealth Group

UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.

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