UnitedHealth Group

Appeals Representative (Dental)

UnitedHealth Group

4 Walnut Grove Dr, Horsham, PA 19044, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Supervision/guidance is required for higher level tasks. Utilizing Omega and Webstation. Ensure complaint has been categorized correctly. Determine and confirm member eligibility and benefits. Obtain additional documentation required for case review. Log and route appeals. Place relevant documents into image repository. Initiate outbound contact to members or providers..Review case to determine if review by Clinician is required..Research and resolve verbal and written complaints submitted by consumers and providers. Render decision for non - clinical complaints using sound, fact - based decision making. Utilize applicable tools/resources to investigate and document.

Where is this job?
This job is located at 4 Walnut Grove Dr, Horsham, PA 19044, USA
Job Qualifications
  • 2+ years of experience analyzing and solving appeals and grievances in an office environment

  • Previous experience with creating resolution letters

  • Experience in a healthcare setting with knowledge of the dental claims and/or billing process a plus

  • Experience working in a Dental office setting using the telephone and computer as the primary instruments to perform job duties a plus

Required Skills
  • Documentation

  • Time Management

  • Conflict Resolution

  • Reporting skills

  • Customer Service skills

Soft Skills
  • Multitasking

  • Verbal communication

  • Detail Oriented

  • written communication

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Appeals Representative (Dental) in 4 Walnut Grove Dr, Horsham, PA 19044, USA is between $35,000 and $45,000. This range is based on the data from current job openings in the area.

Additional Information
UnitedHealth Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 12th, 2022
Apply BeforeJuly 20th, 2025
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About UnitedHealth Group

UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.

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