Account Manager Support Specialist

Welcome to UnitedHealth Group, where we strive to improve the lives of individuals around the world through innovative healthcare solutions. We are currently seeking a driven and dedicated Account Manager Support Specialist to join our team. In this role, you will have the opportunity to support our Account Managers in providing exceptional service and support to our valued clients. This position requires a high level of attention to detail, strong communication skills, and a passion for delivering exceptional customer service. If you are a motivated individual with a background in account management and a desire to make a difference in the healthcare industry, we encourage you to apply today.

1. Provide support to Account Managers in managing client relationships and ensuring a high level of customer satisfaction.
2. Collaborate with Account Managers to develop and implement strategic account plans to meet client needs and goals.
3. Maintain a thorough understanding of the company's products, services, and solutions in order to effectively support Account Managers and address client inquiries.
4. Serve as a point of contact for clients, responding to inquiries and resolving issues in a timely and professional manner.
5. Prepare and deliver presentations to clients, showcasing the company's services and solutions.
6. Coordinate with internal departments and teams to ensure timely and accurate delivery of products and services to clients.
7. Monitor client accounts and identify areas for improvement or opportunities for growth.
8. Maintain accurate and up-to-date records of client interactions and activities.
9. Assist in the development and implementation of sales strategies to meet revenue targets.
10. Stay updated on industry trends and changes in healthcare regulations to effectively support clients and provide guidance to Account Managers.
11. Proactively identify and address potential issues or risks that may impact client relationships.
12. Act as a liaison between clients and internal teams to ensure a smooth and efficient communication flow.
13. Continuously strive to improve processes and procedures to enhance the overall customer experience.
14. Attend meetings and conferences as needed to represent the company and build relationships with clients.
15. Uphold the company's mission and values while promoting a positive and collaborative work environment.

According to JobzMall, the average salary range for a Account Manager Support Specialist in Chicago, IL, USA is $45,000-$65,000 per year. However, this can vary depending on factors such as experience, industry, and company size. Some employers may also offer additional benefits and bonuses.

UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota. UnitedHealth Group, Inc. provides health care coverage, software and data consultancy services. It operates through the following segments: UnitedHealthcare, OptumHealth, OptumInsight, and OptumRx. The UnitedHealthcare segment utilizes Optum's capabilities to help coordinate patient care, improve affordability of medical care, analyze cost trends, manage pharmacy benefits, work with care providers more effectively, and create a simpler consumer experience.