Customer Order Management

Welcome to United Natural Foods-UNFI, where we strive to provide sustainable, organic, and natural products to our customers. As a Customer Order Management team member, you will play an integral role in ensuring our customers receive their orders accurately and in a timely manner. We are seeking individuals who are detail-oriented, customer-focused, and possess strong communication skills to join our team. If you are passionate about natural and organic products and thrive in a fast-paced environment, we encourage you to apply.

1. Process and manage customer orders accurately and efficiently.
2. Communicate with customers to confirm orders and provide updates on order status.
3. Maintain a thorough understanding of UNFI's product offerings and promotions.
4. Collaborate with internal teams to resolve any issues or discrepancies with customer orders.
5. Keep track of inventory levels and ensure products are available for customer orders.
6. Provide excellent customer service by addressing any inquiries or concerns related to orders.
7. Adhere to company policies and procedures to ensure customer satisfaction.
8. Continuously evaluate and improve order management processes to increase efficiency.
9. Monitor and report on customer order trends and suggest strategies for improvement.
10. Assist with training new team members and providing support to other departments when needed.
11. Maintain a clean and organized workspace to ensure efficient order processing.
12. Uphold UNFI's commitment to sustainability by following eco-friendly practices in order management.
13. Meet and exceed individual and team performance goals.
14. Stay updated on industry trends and developments related to natural and organic products.
15. Adhere to all safety protocols and guidelines while performing job duties.

According to JobzMall, the average salary range for a Customer Order Management in Providence, RI, USA is between $40,000 and $60,000 per year. This may vary depending on the specific company, experience level, and job responsibilities. Some companies may also offer bonuses or commission based on performance.

UNFI was founded in 1996 by the merger of two regional distributors, Mountain People's Warehouse (founded in 1976, serving the Western U.S.) and Cornucopia Natural Foods (founded in 1977, serving the Eastern U.S.), forming the first natural products distributorship with national scope. Since 1996, other regional distributors have merged with UNFI, filling in the distribution footprint and making UNFI the largest distributor of natural products.