United Airlines Holdings

Supervisor - Inflight Services

United Airlines Holdings

1435 Rombach Ave, Wilmington, OH 45177, USA
Full-TimeDepends on ExperienceMid-LevelHigh school or equivalent
Job Description

Inspire flight attendants to deliver a high-quality onboard experience to drive improvement in our Net Promoter Score (NPS). Recognize flight attendants for exemplary service, teamwork, and performance. Assist our flight attendants, at the Concierge Desk and resolve issues in the moment as necessary. Exercise United’s core4 values to provide local support and care for flight attendants during any Inflight incident. Oversee the performance of the flight attendant team in line with the flight attendant collective bargaining agreement. Conduct investigations regarding performance, complaints or other work-related issues Keep our flight attendant team informed by sharing corporate initiatives and changes in policy or procedures. Showcase the delivery of new inflight products as determined by the Flight Experience team. Ensure daily company goals, policy and procedure compliance are met.

Where is this job?
This job is located at 1435 Rombach Ave, Wilmington, OH 45177, USA
Job Qualifications
  • Minimum 2 years equivalent or similar work experience

  • 2+ years leadership experience managing and influencing a team

  • Inflight Service, travel industry or hospitality leadership experience highly preferred

  • Experience supervising a unionized workgroup

Required Skills
  • MS Word

  • Time Management Skills

  • MS Excel skills

  • Conflict resolution and facilitation

Soft Skills
  • Organizational skills

  • Self-Driven

  • Adaptability

  • Problem-Solving

  • Attention to detail and accuracy

  • Verbal and Written Communication

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Supervisor - Inflight Services in 1435 Rombach Ave, Wilmington, OH 45177, USA is $45,000 to $55,000 per year. This range is based on similar positions in the same area.

Additional Information
United Airlines Holdings is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 18th, 2022
Apply BeforeMay 22nd, 2025
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About United Airlines Holdings

United Continental Holdings, Inc. engages in the operation of its principal, wholly-owned subsidiaries United Airlines, Inc. The company operates through the following geographical segment: Domestic (U.S. and Canada), Pacific, Atlantic, and Latin America. It offers satellite based Wi-Fi, including on long-haul overseas routes.

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