Manager - Social Media & Communications

Define and continually refine social media customer engagement and communication strategies. Continually track and advise on staffing, technology, training and other resources required to deliver on customer needs and expectations.Monitor and report on team performance against SLAs/goals. Regularly interact with partner teams (e.g. Airport Ops, NOC, Customer Experience) to identify working together opportunities to further our shared purpose and values. Identify test and learn opportunities, create innovation roadmap and execution plan. Optimize strategies and tactics according to results and insights inferred. Develop and implement processes to effectively monitor and report on notable customer and public relations issues in a timely manner.

According to JobzMall, the average salary range for a Manager - Social Media & Communications in 233 S Wacker Dr, Chicago, IL 60606, USA is $53,000 to $90,000 per year. This range is dependent on a variety of factors such as experience, education, and industry. Additionally, some organizations may offer higher salaries for highly qualified and experienced candidates.

United Continental Holdings, Inc. engages in the operation of its principal, wholly-owned subsidiaries United Airlines, Inc. The company operates through the following geographical segment: Domestic (U.S. and Canada), Pacific, Atlantic, and Latin America. It offers satellite based Wi-Fi, including on long-haul overseas routes.