Customer Service Associate

1045 W Huntington Dr, Arcadia, CA 91007, USA

Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent

Job Description

Reporting to the Supervisor of the Japanese Customer Service Unit, the Customer Service Associate is responsible for providing extraordinary customer service to the Japanese deposit customer of the bank. Handle requests from customers for deposit related activities such as the opening of new accounts and time deposits, wire transfers, stop payments, issuance of cashier's checks, foreign drafts and problem resolution. Respond to customer inquiries regarding deposit products, account analysis, service charges, and cash management services. Contact customers in accordance with request from account officer. Work schedule is from 2:30 pm to 11:00 pm

Where is this job?

This job is located at 1045 W Huntington Dr, Arcadia, CA 91007, USA

Job Qualifications

Able to work independently and under pressure
Prefer previous experience in a banking or financial call center environment
Japanese communication skills required

Required Skills

Time Management
MS Excel
Presentation skills
MS Word
Customer Service skills

Soft Skills

Communication
Problem Solving
Detail Oriented
Results driven
Adabtable

Compensation

According to JobzMall, the average salary range for a Customer Service Associate in 1045 W Huntington Dr, Arcadia, CA 91007, USA is $30,000 to $40,000 per annum. This is based on the salary information of other Customer Service Associates in the area.

Additional Information

Union Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedJuly 25th, 2022

Apply BeforeJuly 20th, 2025

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