Customer Service Associate

2416 NE Fremont St, Portland, OR 97212, USA

Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent

Job Description

Reporting to the Supervisor of the Japanese Customer Service Unit, the Customer Service Associate is responsible for providing extraordinary customer service to the Japanese deposit customer of the bank. Handle requests from customers for deposit related activities such as the opening of new accounts and time deposits, wire transfers, stop payments, issuance of cashier's checks, foreign drafts and problem resolution. Respond to customer inquiries regarding deposit products, account analysis, service charges, and cash management services. Contact customers in accordance with request from account officer. Work schedule is from 2:30 pm to 11:00 pm

Where is this job?

This job is located at 2416 NE Fremont St, Portland, OR 97212, USA

Job Qualifications

Able to work independently and under pressure
Prefer previous experience in a banking or financial call center environment
Japanese communication skills required

Required Skills

Time Management
MS Excel
Presentation skills
MS Word
Customer Service skills

Soft Skills

Communication
Problem Solving
Detail Oriented
Results driven
Adabtable

Compensation

According to JobzMall, the average salary range for a Customer Service Associate in 2416 NE Fremont St, Portland, OR 97212, USA is between $30,000 and $50,000 per year. The exact salary for this position will depend on the employer's budget, the employee's qualifications, and the specific job duties and responsibilities. Factors such as location, experience, and education may also impact the salary range.

Additional Information

Union Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedMarch 9th, 2022

Apply BeforeMay 10th, 2026

This job posting is from a verified source.

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