Client Services Representative

11900 Brookhurst St, Garden Grove, CA 92840, USA

Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent

Job Description

As our Client Services Representative, you will liaison between MUFG and its current and potential customers and bankers and will be responsible for personal loan sales. Responsible for answering all inbound phone inquiries from customers and prospects with the goal of converting each inbound request to a closed loan. Uncover the wants, needs, and interests of each customer and prospect by clearly communicating through the application and credit decision process. Address the customers’ issues, provide support, and position the appropriate loan opportunity to achieve their goal. Follow up with loan applicants that leave the application to walk them through the application process, address any concerns and convert them to a loan where appropriate. Maintain required performance standards in quality, occupancy, attendance, promptness, and identifying client needs.

Where is this job?

This job is located at 11900 Brookhurst St, Garden Grove, CA 92840, USA

Job Qualifications

1+ of experience in a high-volume call center environment with a track record of meeting and/or exceeding sales goals.
1+ of customer service experience.
Ability to work well with others to overcome obstacles and problems in a changing environment.
Proven experience as telesales representative or another sales role.

Required Skills

Excellent customer service skills
MS Word
MS Excel skills
Great time management
PowerPoint skills

Soft Skills

Results Oriented
Verbal communication
Detail Oriented
Prioritizing skills
written communication
Problem-solving and resourcefulness
Flexibility/Adaptability

Compensation

According to JobzMall, the average salary range for a Client Services Representative in 11900 Brookhurst St, Garden Grove, CA 92840, USA is $30,000 to $45,000 per year. This range is based on the size of the company, the industry, the experience of the candidate, and the location.

Additional Information

Union Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedDecember 8th, 2022

Apply BeforeApril 11th, 2026

This job posting is from a verified source.

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