
Manager, Service Design
Accelerate and expand upon the Divisional strategies by implementing a Digital Innovation approach that is tailored to the requirements of each Category. Leverage and build upon the current process framework (InnoFlex) and tools to help define, test and validate new propositions and business models. Define, educate and utilise rapid prototyping tools and sandboxes to equip project teams and lead them to develop digital propositions. Actively create proprietary tools and frameworks to enable new Digital Consumer Facing Propositions within Unilever, with the ambition to scale this thinking across the organisation. Assist in building the Service Design structure (people) and capabilities (processes/frameworks) across the globe (via our AI Hubs). Actively help build the Design capabilities of the Digital Innovation team and assist in scaling these across the organisation.
8+ years of proven experience in developing and scaling digital innovations
Experience in delivering procedural change in large organisations
Entrepreneurial thinking – lead idea generation through to MVP and potential scaling
High degree of planning and executing User Research
User Journey Mapping
Time Management Skills
Strong skills in conducting and synthesising research
Digital innovation and prototyping skills
Service Blueprinting
Verbal communication
written communication
Problem-Solving
Detail Oriented and Organized
Multi tasker
Flexibility and adaptability
According to JobzMall, the average salary range for a Manager, Service Design in 40 Merritt Blvd, Trumbull, CT 06611, USA is approximately $51,600 - $82,000.
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Unilever NV engages in the production and marketing of consumer goods in the nutrition, hygiene, and personal care categories. It operates through the following segments: Personal Care, Foods, Refreshment and Home Care.

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