Unilever

Hospitality Experience Operations Manager

Unilever

700 Sylvan Ave, Englewood Cliffs, NJ 07632, USA
Full-TimeDepends on ExperienceSenior LevelBachelors
Job Description

Provide leadership amongst all Hospitality staff, including 50-100 part-time employees. Oversee and ensure the hiring and orientation of all hospitality staff, assisting the Experience Managers with the onboarding process. Provide effective and ongoing coaching and feedback to direct reports and all working Hospitality staff. Proactively identify and resolve problems from customers and staff members that effect all Hospitality operations. Work closely with corporate retail operations on new products and messaging that can enhance the Hospitality experience on site. Accountable for maintaining the accuracy of daily cashing in and out of all registers and cashiers, sales to cash reconciliation, and daily sales summary reports for each department. Work on special projects as assigned by the Retail Operations team. These may include but are not limited to spreadsheet tracking, presentations at staff meetings and staff memos.

Where is this job?
This job is located at 700 Sylvan Ave, Englewood Cliffs, NJ 07632, USA
Job Qualifications
  • 8+ years’ experience supervising staff in a retail or food service environment

  • Experience in high volume, fast paced retail environment

  • Proven ability to lead people through motivation, development, and inspiration

  • Experience in handle customer complaints and providing recovery

  • Strong accounting/finance experience and understanding

Required Skills
  • MS Word

  • Record Keeping Skills

  • Time Management Skills

  • MS Excel skills

  • Strong Project Management skills

Soft Skills
  • Driven and self-motivated

  • Problem-Solving

  • Detail Oriented and Organized

  • Process Oriented

  • Verbal and Written Communication

  • Multi tasker

  • Flexibility and adaptability

Compensation

According to JobzMall, the average salary range for a Hospitality Experience Operations Manager in 700 Sylvan Ave, Englewood Cliffs, NJ 07632, USA is between $50,000 - $80,000 per year. This range is dependent on the experience of the candidate, the size of the organization, and the specific duties and responsibilities of the role.

Additional Information
Unilever is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 7th, 2022
Apply BeforeAugust 19th, 2025
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About Unilever

Unilever NV engages in the production and marketing of consumer goods in the nutrition, hygiene, and personal care categories. It operates through the following segments: Personal Care, Foods, Refreshment and Home Care.

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