Customer Strategy & Planning Manager
Are you a strategic thinker with a passion for improving customer experiences? Do you thrive in a fast-paced, dynamic environment? Unilever is seeking a highly motivated and experienced Customer Strategy & Planning Manager to join our team. As the Customer Strategy & Planning Manager, you will play a crucial role in developing and implementing strategic plans to drive growth and profitability for our customer base. We are looking for a candidate with a strong background in customer strategy and planning, excellent communication skills, and the ability to lead cross-functional teams. If you are driven, analytical, and customer-focused, we want to hear from you!
- Develop and implement strategic plans to drive growth and profitability for Unilever's customer base
- Conduct market research and analyze customer data to identify opportunities for improvement
- Lead cross-functional teams to develop and execute customer-centric initiatives
- Collaborate with sales, marketing, and product teams to ensure alignment and consistency in customer strategy
- Monitor and track customer performance metrics to measure the success of strategic plans
- Identify potential risks and proactively develop solutions to mitigate them
- Communicate effectively with internal stakeholders to ensure buy-in and support for customer strategy initiatives
- Stay up-to-date on industry trends and best practices in customer strategy and planning
- Develop and maintain relationships with key customers to understand their needs and preferences
- Present strategic plans and reports to senior management and provide recommendations for improvement.
Bachelor's Degree In Business Administration, Marketing, Or A Related Field.
Minimum Of 5 Years Experience In Customer Strategy And Planning, Preferably In A Consumer Goods Company.
Strong Analytical Skills And Experience In Data Analysis And Forecasting.
Excellent Communication And Interpersonal Skills To Effectively Collaborate With Cross-Functional Teams And Senior Stakeholders.
Proven Track Record Of Driving Successful Customer Strategy And Planning Initiatives, With A Focus On Customer Retention And Revenue Growth.
Strategic Planning
Project Management
Data Analysis
Market Research
Forecasting
Budget management
Leadership
Customer journey mapping
Customer Insights
brand positioning
Cross-Functional Collaboration
Relationship
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Strategy & Planning Manager in Toronto, ON, Canada is between $80,000 and $120,000 per year. This salary range may vary depending on the specific company, industry, and level of experience of the individual. Additionally, factors such as bonuses, benefits, and commission may also impact the overall salary.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Unilever NV engages in the production and marketing of consumer goods in the nutrition, hygiene, and personal care categories. It operates through the following segments: Personal Care, Foods, Refreshment and Home Care.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started