Under Armor

Store Supervisor

Under Armor

Baltimore, MD, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Attention all retail enthusiasts! Are you a natural leader with a passion for providing exceptional customer service? Look no further, because Under Armor is seeking a highly motivated and experienced Store Supervisor to join our team. As a Store Supervisor, you will be responsible for overseeing the day-to-day operations of our store, ensuring a positive and efficient shopping experience for our customers. If you have a strong background in retail management and a drive to succeed, we want you on our team!

  1. Oversee the day-to-day operations of the store, ensuring all tasks are completed efficiently and effectively.
  2. Lead and motivate a team of retail associates to provide exceptional customer service.
  3. Train and onboard new team members, ensuring they are knowledgeable about company products and procedures.
  4. Maintain store appearance and organization, including merchandising and restocking.
  5. Monitor and manage inventory levels, ensuring products are always available for customers.
  6. Handle customer inquiries and complaints, providing prompt and satisfactory resolutions.
  7. Create and implement sales strategies to meet and exceed store targets.
  8. Analyze sales data and trends to make informed decisions on product placement and promotions.
  9. Implement and enforce company policies and procedures to ensure a safe and pleasant shopping experience for customers.
  10. Collaborate with upper management to develop and execute plans for store improvement and growth.
  11. Conduct performance evaluations and provide feedback and coaching to team members.
  12. Maintain a thorough understanding of all products and services offered by the company.
  13. Stay updated on industry trends and competitors' strategies to make informed business decisions.
  14. Adhere to all company policies and procedures, including but not limited to attendance, punctuality, and dress code.
  15. Act as a role model for the team, demonstrating excellent customer service, leadership, and professionalism at all times.
Where is this job?
This job is located at Baltimore, MD, USA
Job Qualifications
  • Strong Leadership Skills: The Store Supervisor Must Possess Excellent Leadership Skills To Effectively Manage And Motivate A Team Of Employees.

  • Retail Experience: A Minimum Of 2-3 Years Of Experience In Retail, Preferably In A Supervisory Role, Is Required For This Position.

  • Product Knowledge: A Thorough Understanding Of Under Armor Products And Their Features Is Essential To Provide Customers With Accurate Information And Make Informed Decisions.

  • Customer Service Excellence: The Store Supervisor Must Have A Proven Track Record Of Providing Exceptional Customer Service And Resolving Customer Complaints Effectively.

  • Organizational Skills: The Ability To Multitask, Prioritize, And Delegate Tasks To Meet Store Goals And Deadlines Is Crucial For Success In This Role.

Required Skills
  • Communication

  • Time Management

  • Team Management

  • Product knowledge

  • Leadership

  • Inventory Control

  • customer service

  • Cash Handling

  • Visual merchandising

  • staff training

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Store Supervisor in Baltimore, MD, USA is $40,000 - $60,000 per year. This can vary depending on factors such as experience, job duties, and the specific company or industry the store supervisor is working in.

Additional Information
Under Armor is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 30th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Under Armor

Under Armour, Inc. is an American company that manufactures footwear, sports, and casual apparel. Under Armour's global headquarters are located in Baltimore, Maryland with additional offices located in Amsterdam (European headquarters), Austin, Guangzhou, Hong Kong, Houston, Jakarta, London, Mexico City, Munich, New York City, Panama City (international headquarters), Paris, Pittsburgh, Portland, San Francisco, São Paulo, Santiago, Seoul, Shanghai (Greater Chinese headquarters), and Toronto.

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