Under Armor

Lead Associate

Under Armor

Baltimore, MD, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a highly motivated and driven individual looking for a new opportunity to take your career to the next level? Look no further than Under Armor! We are seeking a dynamic and experienced Lead Associate to join our team and help us grow our brand and drive sales. In this role, you will be responsible for leading a team of associates and ensuring exceptional customer service while promoting our products. If you have a passion for sales, a strong attention to detail, and excellent communication skills, we want to hear from you!

  1. Lead and manage a team of associates, providing guidance and support to drive sales and achieve goals.
  2. Motivate and inspire team members to meet and exceed performance expectations.
  3. Provide exceptional customer service to promote brand loyalty and drive sales.
  4. Act as a brand ambassador, representing the company and its products in a positive and professional manner.
  5. Develop and implement sales strategies to increase revenue and meet company objectives.
  6. Monitor and analyze sales data to identify areas for improvement and take appropriate action.
  7. Train and onboard new team members, ensuring they are equipped with the necessary knowledge and skills to succeed.
  8. Conduct regular performance evaluations and provide feedback and coaching to team members.
  9. Collaborate with other departments, such as marketing and merchandising, to optimize sales opportunities.
  10. Maintain a thorough understanding of the company's products, services, and policies.
  11. Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.
  12. Stay updated on industry trends and competitors' activities to make informed business decisions.
  13. Adhere to company policies and procedures and ensure team members do the same.
  14. Foster a positive and inclusive work environment that promotes teamwork and collaboration.
  15. Continuously strive to improve and innovate processes to enhance the overall customer experience and drive sales.
Where is this job?
This job is located at Baltimore, MD, USA
Job Qualifications
  • Minimum Of 3-5 Years Of Experience In A Leadership Role, Preferably In A Retail Or Customer Service Environment.

  • Strong Communication And Interpersonal Skills, With The Ability To Effectively Manage And Motivate A Team.

  • Extensive Knowledge Of Under Armor Products, Brand Values, And Customer Service Standards.

  • Proven Track Record Of Meeting And Exceeding Sales Targets, As Well As Managing Inventory And Visual Merchandising.

  • Ability To Work Flexible Hours, Including Weekends And Holidays, And Adapt To A Fast-Paced And Dynamic Work Environment.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Team Management

  • Product knowledge

  • Problem Solving

  • customer service

  • Visual merchandising

  • Project coordination

  • Training and Development

  • Sales Strategy

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Lead Associate in Baltimore, MD, USA is $45,000 - $60,000 per year. This range can vary depending on factors such as experience, education, and the specific company or industry. Some companies may offer higher salaries for Lead Associates with specialized skills or in high demand industries, while others may offer lower salaries for entry-level positions. It is important to research the specific company and industry when considering a Lead Associate position to get a better understanding of the salary range.

Additional Information
Under Armor is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 18th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Under Armor

Under Armour, Inc. is an American company that manufactures footwear, sports, and casual apparel. Under Armour's global headquarters are located in Baltimore, Maryland with additional offices located in Amsterdam (European headquarters), Austin, Guangzhou, Hong Kong, Houston, Jakarta, London, Mexico City, Munich, New York City, Panama City (international headquarters), Paris, Pittsburgh, Portland, San Francisco, São Paulo, Santiago, Seoul, Shanghai (Greater Chinese headquarters), and Toronto.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started