Under Armor

Director, Store Operations & Process Improvement

Under Armor

Baltimore, MD, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Under Armor, a leading global sports brand dedicated to inspiring athletes everywhere. We are seeking a talented and driven individual to join our team as the Director of Store Operations & Process Improvement. In this role, you will have the opportunity to make a significant impact on our retail operations by implementing innovative processes and procedures to drive efficiency and enhance the overall customer experience. We are looking for a strategic leader with a strong background in operations management and a passion for process improvement. If you are ready to take on a challenging and rewarding role with a dynamic company, we encourage you to apply.

  1. Develop and implement strategic plans for store operations that align with company goals and objectives.
  2. Oversee the day-to-day operations of all retail stores, ensuring consistency and efficiency across all locations.
  3. Analyze current processes and identify areas for improvement to increase efficiency, reduce costs, and enhance the customer experience.
  4. Communicate and collaborate with cross-functional teams to develop and implement new processes and procedures.
  5. Develop and maintain standard operating procedures for all store operations and ensure compliance across all locations.
  6. Monitor and analyze key performance indicators to identify trends and make data-driven decisions to improve store operations.
  7. Lead and mentor a team of store managers and associates, providing guidance and support to drive performance and achieve company goals.
  8. Develop and implement training programs to ensure all store employees are properly trained on new processes and procedures.
  9. Stay updated on industry trends and best practices in store operations and process improvement to continuously improve and innovate.
  10. Develop and manage budgets for store operations and process improvement initiatives.
  11. Communicate regularly with upper management on the progress and results of store operations and process improvement efforts.
  12. Ensure compliance with all company policies and procedures, as well as local, state, and federal regulations.
  13. Foster a positive and inclusive work environment that promotes teamwork and collaboration among store employees.
Where is this job?
This job is located at Baltimore, MD, USA
Job Qualifications
  • Extensive Retail Experience: The Ideal Candidate Should Have A Minimum Of 10 Years Of Experience In Retail Operations, Preferably In A Leadership Role. They Should Have A Thorough Understanding Of Store Operations, Supply Chain Management, And Inventory Management.

  • Strong Analytical Skills: The Director Of Store Operations & Process Improvement Will Be Responsible For Identifying Areas For Improvement And Implementing Strategies To Streamline Processes And Increase Efficiency. Therefore, They Should Possess Strong Analytical Skills To Gather And Interpret Data And Make Data-Driven Decisions.

  • Strong Communication And Leadership Abilities: As A Director, This Individual Will Be Responsible For Managing And Leading A Team. They Should Have Excellent Communication Skills To Effectively Communicate With Team Members And Other Departments Within The Company. Additionally, They Should Have Strong Leadership Abilities To Motivate And Guide Their Team Towards Achieving Goals.

  • Project Management Experience: This Role Will Involve Managing Multiple Projects And Initiatives Simultaneously. Therefore, The Ideal Candidate Should Have Experience In Project Management And Be Able To Effectively Prioritize Tasks And Meet Deadlines.

  • Knowledge Of Retail Technology And Best Practices: The Director Of Store Operations & Process Improvement Should Have A Deep Understanding Of Retail Technology And Be Familiar With Industry Best Practices. They Should Be Able To Identify And Implement New Technologies And Processes To Improve Store Operations And Enhance The Overall Customer Experience.

Required Skills
  • Process Improvement

  • Strategic Planning

  • Project Management

  • Communication

  • Time Management

  • Team Management

  • Budget management

  • Leadership

  • Inventory Control

  • Analytical Thinking

  • Operations Management

  • Retail experience

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Director, Store Operations & Process Improvement in Baltimore, MD, USA is $103,000 - $149,000 per year. This salary range may vary depending on the specific company, industry, and level of experience of the individual. Other factors such as bonuses, benefits, and location may also impact the salary range.

Additional Information
Under Armor is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 18th, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Under Armor

Under Armour, Inc. is an American company that manufactures footwear, sports, and casual apparel. Under Armour's global headquarters are located in Baltimore, Maryland with additional offices located in Amsterdam (European headquarters), Austin, Guangzhou, Hong Kong, Houston, Jakarta, London, Mexico City, Munich, New York City, Panama City (international headquarters), Paris, Pittsburgh, Portland, San Francisco, São Paulo, Santiago, Seoul, Shanghai (Greater Chinese headquarters), and Toronto.

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