Umpqua Bank

Digital Communication Specialist

Umpqua Bank

707 W Main Ave, Spokane, WA 99201, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Open and process all types of consumer deposit accounts over the telephone and through internet applications and taking consumer loan applications over the phone. Utilize system software to respond to online messages/emails to answer questions, provide banking services and resolve customer service issues. Suggest appropriate products and services to existing and prospective customers and cross-sells other bank services such as Visa Credit Cards. Performs complex tasks. Regularly completes assignments with little or no assistance. Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.

Where is this job?
This job is located at 707 W Main Ave, Spokane, WA 99201, USA
Job Qualifications
  • 3-5 years of customer service experience.

  • Bank experience preferred.

  • Knowledge of operational procedures, practices, and policies.

Required Skills
  • Prospecting skills

  • Customer Service skills

Soft Skills
  • Communication

  • Flexible

  • Multitasking

  • Self-Motivated

  • Organizational skills

Compensation

According to JobzMall, the average salary range for a Digital Communication Specialist in 707 W Main Ave, Spokane, WA 99201, USA is $47,000 to $59,000 per year. This range may vary depending on the level of experience and other factors.

Additional Information
Umpqua Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 16th, 2021
Apply BeforeMay 22nd, 2025
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About Umpqua Bank

Umpqua Holdings Corporation, d.b.a. Umpqua Bank, is a financial holding company based in downtown Portland, Oregon, United States. Headquarters are in the Umpqua Bank Plaza.

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