
Payroll Tax Support Specialist - Bilingual (French/English)
Are you a detail-oriented individual with a passion for numbers and a strong understanding of payroll tax regulations? Do you thrive in a fast-paced environment and enjoy providing exceptional customer service? If so, Ultimate Kronos Group is looking for you to join our team as a Payroll Tax Support Specialist - Bilingual (French/English).As a Payroll Tax Support Specialist, you will play a crucial role in ensuring accurate and timely payroll tax processing for our clients. Your fluency in both French and English will allow you to effectively communicate with our French-speaking clients and provide them with top-notch support. Your strong analytical skills and knowledge of payroll tax laws will enable you to resolve complex tax issues and minimize risk for our clients.If you are a bilingual payroll professional looking for a challenging and rewarding career opportunity, we encourage you to apply for this role. Join our dynamic team and make a positive impact on our clients' payroll tax processes.
- Provide exceptional customer service to clients, especially French-speaking clients, by promptly and accurately resolving their payroll tax inquiries and issues
- Utilize strong understanding of payroll tax regulations to ensure accurate and timely processing of payroll taxes for clients
- Analyze and reconcile payroll tax data to identify and resolve discrepancies and errors
- Stay up-to-date on changes to payroll tax laws and regulations, and communicate any updates or changes to clients
- Conduct research and investigations to resolve complex payroll tax issues and minimize risk for clients
- Collaborate with internal teams, such as Payroll, Finance, and Legal, to ensure compliance with payroll tax laws and regulations
- Communicate proactively with clients to provide updates on payroll tax processing and address any questions or concerns they may have
- Maintain accurate and organized records of all payroll tax activities and transactions
- Continuously strive to improve and streamline payroll tax processes to increase efficiency and accuracy
- Train and educate clients on payroll tax processes and regulations as needed
- Uphold the company's values and maintain a high level of professionalism and integrity in all interactions with clients and colleagues.
Fluency In Both French And English Languages, With The Ability To Effectively Communicate And Provide Support To Clients In Both Languages.
Strong Knowledge Of Payroll Tax Laws And Regulations In Both Canada And The United States.
Minimum Of 2 Years Of Experience In A Payroll Tax Support Or Related Role, Preferably In A Bilingual Environment.
Proficiency In Payroll Software, Specifically Ultimate Kronos Group's (Ukg) Products, With The Ability To Troubleshoot And Resolve Technical Issues.
Excellent Customer Service And Problem-Solving Skills, With The Ability To Handle Complex And Sensitive Payroll Tax Issues For Clients.
Data Entry
Time Management
Multitasking
Attention to detail
customer service
Payroll Processing
Compliance Management
Problem-Solving
Software Proficiency
Tax Regulations
Bilingual Communication
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Payroll Tax Support Specialist - Bilingual (French/English) in Montreal, QC, Canada is approximately $45,000 to $60,000 per year. This may vary depending on the specific industry, company, and level of experience.
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Ultimate provides HCM solutions designed to improve the employee experience by putting people first. HR, payroll, talent, time and scheduling, engagement surveys, HR service delivery, and more.

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