Order Processing Analyst

Welcome to Ultimate Kronos Group, a leading provider of cloud-based human capital management and workforce management solutions. We are currently seeking an Order Processing Analyst to join our dynamic team. As an Order Processing Analyst, you will play a critical role in ensuring the accuracy and efficiency of our order processing operations. We are looking for a highly organized and detail-oriented individual with strong analytical skills and a passion for delivering exceptional customer service. If you possess these qualifications and are looking for a challenging and rewarding career opportunity, we encourage you to apply for this role.

1. Process orders in a timely and accurate manner to meet customer needs and company standards.
2. Review and verify order information, including pricing, product details, and customer data.
3. Communicate with customers to confirm orders, clarify any discrepancies, and address any concerns.
4. Collaborate with sales and customer service teams to ensure a seamless order process.
5. Utilize company software and systems to process orders and maintain accurate records.
6. Monitor and manage order status, tracking, and delivery to ensure on-time and complete fulfillment.
7. Identify and resolve any issues or errors in the order process, including billing discrepancies and product availability.
8. Maintain a high level of product knowledge to accurately input and process orders.
9. Continuously improve and streamline order processing procedures to increase efficiency and customer satisfaction.
10. Provide exceptional customer service by promptly responding to inquiries and providing status updates on orders.
11. Collaborate with other departments, such as finance and logistics, to ensure smooth order processing and fulfillment.
12. Monitor and report on order processing metrics to identify areas for improvement and implement solutions.
13. Stay up-to-date on industry trends and best practices related to order processing and customer service.
14. Adhere to company policies and procedures, as well as regulatory guidelines, to ensure compliance and accuracy in order processing.

According to JobzMall, the average salary range for a Order Processing Analyst in Noida, Uttar Pradesh, India is between Rs. 2,00,000 to Rs. 6,00,000 per year. However, this can vary depending on factors such as the company, experience, and skills of the individual.

Ultimate provides HCM solutions designed to improve the employee experience by putting people first. HR, payroll, talent, time and scheduling, engagement surveys, HR service delivery, and more.