Implementation Representative II

Welcome to Ultimate Kronos Group! We are a leading provider of cloud-based human capital management (HCM) solutions that help organizations simplify payroll, engage their workforce, and improve their business outcomes. We are currently seeking a highly motivated and experienced Implementation Representative II to join our dynamic team.As an Implementation Representative II, you will play a critical role in implementing our HCM solutions for our clients, ensuring a smooth and successful transition to our platform. You will serve as a consultant and project manager, working closely with clients to understand their unique needs and providing expert guidance on implementing our solutions to meet their business objectives.To excel in this role, you must have a strong understanding of HCM software implementation, excellent project management skills, and a passion for delivering exceptional customer service. If you possess these qualifications and are looking for a challenging and rewarding opportunity with a company that values innovation and teamwork, we would love to hear from you. Join us at Ultimate Kronos Group and make a difference in the way organizations manage their most valuable asset - their people.

1. Lead the implementation process of our HCM solutions for clients, ensuring a smooth and successful transition to our platform.
2. Serve as a consultant and project manager for clients, providing expert guidance and support throughout the implementation process.
3. Collaborate with clients to understand their unique needs and business objectives, and tailor our solutions to meet their specific requirements.
4. Communicate with clients regularly to provide updates on project status, address any concerns, and gather feedback.
5. Conduct thorough analysis and evaluation of clients' current systems and processes to develop effective implementation plans.
6. Develop and maintain project timelines, ensuring all project milestones are met in a timely manner.
7. Coordinate and manage resources, including cross-functional teams, to ensure all project tasks are completed efficiently and effectively.
8. Provide training and support to clients on the use of our HCM solutions, ensuring a seamless transition to our platform.
9. Continuously monitor and evaluate the effectiveness of our implementation process, making recommendations for improvements and implementing changes as needed.
10. Stay up-to-date on industry trends and best practices in HCM software implementation to continuously enhance our services and solutions.
11. Act as the main point of contact for clients during the implementation process, demonstrating exceptional customer service and building strong relationships with clients.
12. Collaborate with sales and account management teams to identify opportunities for upselling and cross-selling our HCM solutions to existing clients.
13. Adhere to all company policies, procedures, and standards to ensure consistency and quality in our implementation processes.
14. Provide support to other team members and departments as needed to contribute to the overall success of the company.

According to JobzMall, the average salary range for a Implementation Representative II in Branchburg, NJ, USA is $65,000-$75,000 per year. However, this can vary depending on the company, years of experience, and other factors.

Ultimate provides HCM solutions designed to improve the employee experience by putting people first. HR, payroll, talent, time and scheduling, engagement surveys, HR service delivery, and more.