Udemy

Instructor Success Manager

Udemy
600 Harrison St, San Francisco, CA 94107, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

In this role, you will lead the partnership strategy for a portfolio for some of our most successful and strategic instructors, guiding and managing the instructors’ engagement and loyalty to our programs. Working with instructors to acquire targeted content to keep Udemy’s content collection fresh and relevant for our learners. Leveraging instructor expertise and feedback to inform and improve our product’s development and roadmap. Developing deep feedback loops with instructors to enable Udemy to capture industry insights and solve problems across all stages of the instructor’s lifecycle.Identifying and connecting instructors to event or marketing opportunities as representatives and advocates of the Udemy brand.

Where is this job?
This job is located at 600 Harrison St, San Francisco, CA 94107, USA
Job Qualifications

  • At least 2-3 years of experience in content creation, management or acquisition preferably in a technical field

  • A strategic, analytical thinker who enjoys identifying creative solutions to problems

  • Keeping up with a variety of technology domains (certifications, data science, and programming languages) to help shape future innovation with content initiatives

  • Familiarity with content curriculum development/instructional design best practices and can coach your partners on these techniques

Required Skills

  • Documentation

  • Time Management

  • Presentation skills

  • Content Management

Soft Skills

  • Multitasking

  • Verbal communication

  • Detail Oriented

  • written communication

  • Organizational skills

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Instructor Success Manager in 600 Harrison St, San Francisco, CA 94107, USA is between $71,000 and $106,000 per year. This salary range is based on the experience level and qualifications of the individual.

Additional Information
Udemy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 17th, 2021
Apply BeforeJuly 20th, 2025
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About Udemy

Udemy is a global marketplace for learning and teaching online where more than 20 million students learn from an extensive library of 65,000 courses taught by expert instructors in over 50 different languages. Whether learning for professional development or personal enrichment, students can master new skills through self-paced, on-demand courses, while instructors have a way to share their knowledge with the world.

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