
Collections Manager
Design, develop, and deploy effective and efficient collection strategies, processes and workflows. Partner with Finance, Legal, Sales & Sales Ops, to ensure that credit and collection policies, procedures and practices are implemented and adhered. Facilitate communication and meetings related to customer complaints concerning billing. Set and manage delinquency, roll rates and collection efforts to achieve desired results. Handles escalated communication when necessary in a professional manner. Make business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organization policies and procedures. Promptly manage the responses to customer inquiries regarding invoices and/or past due balances. Prepare and review monthly aging and DSO reports assessing status of receivables.
7+ years of Enterprise collections experience
Minimum of 2 years of SaaS revenue recognition and experience supporting sales operations highly desired
Ability and willingness to handle multiple tasks under a tight deadline in a a fast-paced and dynamic environment
Time Management
MS Excel
MS Word
MS PowerPoint
Salesforce.com
NetSuite
Client Relationships
Adaptable
Multitasking
Process Improvement
Detailed Planning
Communication Skills
According to JobzMall, the average salary range for a Collections Manager in 1860 Blake St, Denver, CO 80202, USA is between $50,000 and $75,000 per year. This is based on the data collected from various job postings in the area.
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