Uber

Strategy & Operations Manager, Uber Direct - Reliability Operations

Uber
New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Uber Direct - Reliability Operations! We are looking for a highly motivated and experienced Strategy & Operations Manager to join our team. In this role, you will be responsible for developing and executing strategies to optimize the reliability of our Uber Direct service. You will collaborate with cross-functional teams to ensure efficient and effective operations, while also identifying and implementing process improvements. The ideal candidate will have a strong background in operations management, a strategic mindset, and a passion for delivering high-quality service. Join us in revolutionizing the way goods are delivered and make a meaningful impact on our fast-growing business.

  1. Develop and execute strategies to optimize the reliability of Uber Direct service.
  2. Collaborate with cross-functional teams to ensure efficient and effective operations.
  3. Identify and implement process improvements to enhance the reliability of the service.
  4. Manage and analyze data to identify trends and make data-driven decisions.
  5. Regularly assess and report on the performance of the Uber Direct service.
  6. Develop and maintain relationships with key stakeholders to ensure alignment and support for operational goals.
  7. Monitor industry trends and competitor activities to inform strategic decisions.
  8. Drive continuous improvement efforts to enhance the customer experience and increase efficiency.
  9. Train and mentor team members to ensure a high level of operational excellence.
  10. Communicate and present strategy and operational updates to senior leadership.
  11. Ensure compliance with company policies and procedures.
  12. Collaborate with the technology team to implement new tools and technologies that improve service reliability.
  13. Utilize project management skills to lead and execute cross-functional initiatives.
  14. Maintain a deep understanding of the Uber Direct service and stay up-to-date with changes and updates.
  15. Foster a positive and collaborative team environment to promote innovation and efficiency.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications

  • Strong Analytical Skills: A Successful Strategy & Operations Manager At Uber Direct - Reliability Operations Should Possess Strong Analytical Skills To Gather And Interpret Data, Identify Trends, And Make Data-Driven Decisions To Improve Operations And Drive Results.

  • Project Management Experience: This Role Requires The Ability To Manage Multiple Projects Simultaneously, Prioritize Tasks, And Meet Deadlines. A Qualified Candidate Should Have A Proven Track Record Of Successfully Managing Projects And Leading Cross-Functional Teams.

  • Experience In Operations Management: A Strategy & Operations Manager At Uber Direct - Reliability Operations Should Have A Deep Understanding Of Supply Chain Management, Logistics, And Operations Processes. This Includes Experience In Optimizing Operations, Managing Inventory Levels, And Implementing Efficient Processes.

  • Excellent Communication Skills: As A Key Leader Within The Organization, The Strategy & Operations Manager Must Have Excellent Communication And Interpersonal Skills To Effectively Collaborate With Cross-Functional Teams, Present Findings And Recommendations, And Provide Regular Updates To Senior Leadership.

  • Experience In The Tech Industry: Uber Is A Technology Company, And A Successful Strategy & Operations Manager Should Have Experience Working In A Fast-Paced, High-Growth Tech Environment. This Includes An Understanding Of Emerging Technologies And Their Potential Impact On Operations And Logistics.

Required Skills

  • Risk Management

  • Process Improvement

  • Strategic Planning

  • Project Management

  • Vendor Management

  • Data Analysis

  • Supply Chain Management

  • Budget management

  • Operations Management

  • Performance metrics

  • Team Leadership

  • Cross

Soft Skills

  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Strategy & Operations Manager, Uber Direct - Reliability Operations in New York, NY, USA is $111,000 - $145,000 per year. This range can vary depending on factors such as experience, location, and company size.

Additional Information
Uber is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 26th, 2024
Apply BeforeMay 22nd, 2025
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About Uber

Uber Technologies, Inc. is an American multinational transportation network company offering services that include peer-to-peer ridesharing, ride service hailing, food delivery, and a bicycle-sharing system. The company is based in San Francisco and has operations in over 785 metropolitan areas worldwide.

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