Uber

Sr. Territory Operations Manager

Uber

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Uber, the leading global technology company that is transforming the way people move around the world. We are looking for a dynamic and experienced Sr. Territory Operations Manager to join our team and help us continue to revolutionize the transportation industry. As a Sr. Territory Operations Manager, you will play an integral role in overseeing the operations of our territories, ensuring efficiency and growth while maintaining a high level of customer satisfaction. If you have a passion for problem-solving, strong leadership skills, and a desire to be a part of a fast-paced and innovative team, then we want to hear from you. Read on for more information about this exciting opportunity.

  1. Oversee the day-to-day operations of designated territories, including monitoring performance, identifying areas for improvement, and implementing strategies to drive growth and efficiency.
  2. Develop and maintain strong relationships with local partners, including drivers, to ensure a high level of customer satisfaction.
  3. Analyze data and metrics to identify trends and make strategic decisions to improve operations.
  4. Manage a team of operations staff, providing leadership, guidance, and support to ensure team goals and objectives are met.
  5. Collaborate with cross-functional teams, including marketing and product development, to drive initiatives and improve overall business performance.
  6. Implement and maintain processes and procedures to ensure compliance with company policies and standards.
  7. Proactively identify and address any issues or challenges that may arise in territories, working to quickly resolve them and minimize their impact on operations.
  8. Continuously evaluate and improve operations processes to increase efficiency and scalability.
  9. Communicate regularly with upper management, providing updates on territory performance and identifying opportunities for growth.
  10. Stay up-to-date on industry trends and best practices to ensure Uber remains at the forefront of the transportation industry.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Minimum Of 5 Years Of Experience In A Senior Level Operations Management Role, Preferably In The Transportation Or Technology Industry.

  • Proven Track Record Of Successfully Managing And Growing A Territory Or Region, Including Achieving Revenue And Growth Targets.

  • Strong Leadership Skills, With The Ability To Motivate And Manage A Team Of Operations Professionals.

  • Excellent Analytical And Problem-Solving Abilities, With A Data-Driven Approach To Decision Making.

  • Knowledge Of Local Market Trends, Regulations, And Competitive Landscape In The Assigned Territory.

Required Skills
  • Strategic Planning

  • Data Analysis

  • Communication

  • Market Research

  • Time Management

  • Negotiation

  • Leadership

  • customer service

  • Team Building

  • Sales management

  • Problem-Solving

  • performance tracking

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Sr. Territory Operations Manager in New York, NY, USA is $94,000-$125,000 per year. This can vary based on factors such as the company, industry, and years of experience. Additionally, bonuses, commissions, and other benefits may also impact the overall compensation for this role.

Additional Information
Uber is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 11th, 2023
Apply BeforeApril 11th, 2026
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About Uber

Uber Technologies, Inc. is an American multinational transportation network company offering services that include peer-to-peer ridesharing, ride service hailing, food delivery, and a bicycle-sharing system. The company is based in San Francisco and has operations in over 785 metropolitan areas worldwide.

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