Uber

Senior Strategic Operations Manager, Delivery

Uber

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a highly skilled and experienced leader with a strong background in strategic operations? Do you have a passion for driving operational excellence and delivering results? If so, we have an exciting opportunity for you to join our team as a Senior Strategic Operations Manager, Delivery at Uber. In this role, you will be responsible for overseeing the delivery operations for our fast-growing company. We are looking for a dynamic and strategic thinker who can lead and develop a high-performing team. If you are a results-driven individual with a proven track record of success, we want to hear from you! Keep reading to learn more about this exciting opportunity.

  1. Develop and implement strategic plans and initiatives to drive operational excellence and achieve business objectives.
  2. Oversee and manage all aspects of delivery operations, including logistics, supply chain management, and customer service.
  3. Lead and develop a high-performing team, providing guidance, support, and mentorship to achieve individual and team goals.
  4. Monitor and analyze key performance indicators to identify areas for improvement and implement solutions to optimize efficiency and effectiveness.
  5. Collaborate with cross-functional teams to ensure seamless coordination and execution of delivery operations.
  6. Develop and maintain strong relationships with key stakeholders, including vendors, partners, and internal teams.
  7. Stay updated on industry trends and best practices to continuously improve and innovate delivery operations.
  8. Manage budgets and resources effectively to achieve cost efficiencies and maximize profitability.
  9. Communicate and report on delivery operations performance to senior management and provide recommendations for strategic decision-making.
  10. Remain adaptable and flexible in a fast-paced and dynamic environment, proactively identifying and addressing potential challenges and roadblocks.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Extensive Experience In Strategic Operations Management: The Ideal Candidate For This Role Should Have At Least 7 Years Of Experience In A Senior Strategic Operations Management Role, Preferably In The Technology Or Transportation Industry. They Should Have A Proven Track Record Of Successfully Implementing Strategic Initiatives And Driving Business Growth.

  • Strong Leadership Skills: As A Senior Strategic Operations Manager At Uber, The Candidate Will Be Responsible For Leading A Team Of Operations Managers And Analysts. They Should Possess Excellent Leadership Skills, Including The Ability To Motivate And Inspire Team Members, Delegate Tasks Effectively, And Manage Conflicts.

  • In-Depth Understanding Of Delivery Operations: The Candidate Should Have A Thorough Understanding Of Delivery Operations, Including Logistics, Supply Chain Management, And Last-Mile Delivery. They Should Also Be Familiar With The Latest Trends And Technologies In The Industry, Such As Route Optimization And Real-Time Tracking Systems.

  • Analytical And Problem-Solving Abilities: The Senior Strategic Operations Manager Will Be Responsible For Analyzing Data, Identifying Key Trends, And Making Data-Driven Decisions To Improve Delivery Operations. The Candidate Should Be Highly Analytical And Have Strong Problem-Solving Skills To Address Complex Operational Challenges.

  • Excellent Communication And Interpersonal Skills: Effective Communication Is Crucial In This Role As The Candidate Will Be Required To Collaborate With Cross-Functional Teams, Including Product, Engineering, And Finance. They Should Also Be Able To Communicate Complex Ideas And Strategies To Different Stakeholders, Both Internally And Externally. Strong Interpersonal Skills Are Also Essential For Building And Maintaining Relationships With Delivery Partners And Other External Stakeholders.

Required Skills
  • Process Improvement

  • Strategic Planning

  • Project Management

  • Data Analysis

  • Logistics Management

  • Budget management

  • Operations Management

  • Team Leadership

  • Stakeholder management

  • Resource allocation

  • Supply Chain Optimization

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Strategic Operations Manager, Delivery in New York, NY, USA is between $113,000 and $160,000 per year. This range can vary depending on factors such as the specific industry, company size, and level of experience. Some senior strategic operations managers may earn higher salaries if they have advanced degrees or certifications, extensive experience in the field, or work for larger, more established companies.

Additional Information
Uber is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 26th, 2026
Apply BeforeApril 25th, 2026
This job posting is from a verified source. 

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About Uber

Uber Technologies, Inc. is an American multinational transportation network company offering services that include peer-to-peer ridesharing, ride service hailing, food delivery, and a bicycle-sharing system. The company is based in San Francisco and has operations in over 785 metropolitan areas worldwide.

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