Uber

Senior Strategic Operations Associate, Self Serve

Uber

San Francisco, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

"Are you a highly motivated and strategic thinker with a passion for improving operations? Are you ready to take on a leadership role at one of the world's most innovative companies? Uber is seeking a Senior Strategic Operations Associate to join our Self Serve team. In this role, you will be responsible for driving the growth and efficiency of our self-serve platform, playing a critical role in shaping the future of our business. We are looking for candidates with a strong background in operations, data analysis, and project management, who thrive in a fast-paced and dynamic environment. If you have a proven track record of delivering results and are excited to make an impact at a global scale, we want you on our team!"

  1. Develop and implement strategic plans to improve and optimize operations within the self-serve platform.
  2. Conduct data analysis to identify key trends and insights that will inform decision making and drive growth.
  3. Collaborate with cross-functional teams to identify and prioritize opportunities for improvement and efficiency.
  4. Lead and manage projects to ensure timely and successful execution of initiatives.
  5. Monitor and evaluate key performance metrics to track progress and identify areas for further improvement.
  6. Stay up-to-date on industry trends and best practices to continuously innovate and enhance the self-serve platform.
  7. Communicate updates, progress, and challenges to senior leadership and stakeholders.
  8. Identify and mitigate potential risks and roadblocks to ensure successful implementation of strategic plans.
  9. Mentor and provide guidance to junior team members, fostering a collaborative and high-performing work environment.
  10. Represent Uber in external meetings and conferences, showcasing the company's innovative approach to operations.
  11. Continuously seek out and implement feedback from customers and users to drive continuous improvement of the self-serve platform.
  12. Maintain a strong understanding of customer needs and market demands to inform strategic decision making.
  13. Foster a culture of innovation and continuous improvement within the team and the company as a whole.
  14. Meet and exceed goals and targets set by senior leadership, demonstrating a strong track record of delivering results.
Where is this job?
This job is located at San Francisco, CA, USA
Job Qualifications
  • Minimum Of 5 Years Experience In Strategic Operations Or Related Roles: The Senior Strategic Operations Associate Should Have A Strong Background In Strategic Operations And Possess A Deep Understanding Of The Industry. A Minimum Of 5 Years Of Experience In This Field Is Required To Ensure The Candidate Has The Necessary Skills And Knowledge To Excel In The Role.

  • Strong Analytical And Problem-Solving Skills: This Role Involves Analyzing Large Amounts Of Data And Identifying Key Insights And Trends. The Ideal Candidate Should Have Strong Analytical And Problem-Solving Skills To Effectively Handle Complex Data And Use It To Make Strategic Decisions.

  • Excellent Communication And Collaboration Skills: As A Senior Strategic Operations Associate, You Will Be Working With Various Teams And Stakeholders Across The Organization. Therefore, Strong Communication And Collaboration Skills Are Essential To Effectively Communicate Ideas, Strategies, And Recommendations.

  • Proven Track Record Of Driving Operational Efficiency And Process Improvement: This Position Requires Someone Who Can Identify Opportunities For Operational Improvement And Implement Strategies To Streamline Processes. The Ideal Candidate Should Have A Proven Track Record Of Successfully Driving Operational Efficiency In A Previous Role.

  • Experience In A Fast-Paced And Dynamic Environment: Uber Is A Fast-Paced And Rapidly Evolving Company. The Senior Strategic Operations Associate Should Be Comfortable Working In A Dynamic Environment And Be Able To Adapt To Changing Priorities And Business Needs. Previous Experience In A Similar Environment Is Preferred.

Required Skills
  • Process Improvement

  • Strategic Planning

  • Project Management

  • Data Analysis

  • Market Research

  • Presentation skills

  • Financial Modeling

  • Performance metrics

  • Team Leadership

  • Problem-Solving

  • Budget

  • Cross-Functional Collaboration

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Strategic Operations Associate, Self Serve in San Francisco, CA, USA is between $90,000-$120,000 per year. However, this can vary depending on the specific company, industry, and level of experience of the individual. It is important to research the specific company and their salary ranges for this position for a more accurate estimate.

Additional Information
Uber is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 30th, 2024
Apply BeforeSeptember 18th, 2025
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About Uber

Uber Technologies, Inc. is an American multinational transportation network company offering services that include peer-to-peer ridesharing, ride service hailing, food delivery, and a bicycle-sharing system. The company is based in San Francisco and has operations in over 785 metropolitan areas worldwide.

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